Mo Shurafa
Mo Shurafa at Big Star Hyundai

Mo Shurafa

Sales Person

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.7
168 Reviews
4.7

168 Reviews

Write a Review

168 Reviews of Mo Shurafa

January 30, 2025

Dealership Rating
Employee Rating

Friendly and someone was outside waiting to greet and help us. We definitely recommend to family and friends More

by leal_i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 31, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 20, 2025

Dealership Rating
Employee Rating

I have 2 service warning lights on 1 for brake fluid service past due since march 2024 and also have warning light 2 for vehicle service past due since Dec 2024. I hate that I payed for the $1225 prep s More

by whereiscoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Sandoval

Jan 20, 2025

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to learn more to seek a resolution. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

Jan 21, 2025

whereiscoy responded

It’s just upsetting that I would be on the hook financially for fees (vehicle prep fee, doc fee, and dealer inventory tax fee) totaling $1500 not required by law only to have to pay $250 for a service check/ brake service at mini dealership because I feel that I couldn’t trust bringing my car back feeling your service guy wouldn’t perform a proper maintenance.

December 31, 2024

Dealership Rating
Employee Rating

Was greeted promptly by Mr. Mueen he was very knowledgeable and was very patient!! if I had to rate him it would be a five star sales associate.. More

by Alma Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Rodriguez

Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 27, 2024

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Employee Rating

Big Star Hyundai was very helpful And efficient at meeting my needs and expectations for my purchase. More

by heathercrum1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 10, 2024

Dealership Rating
Employee Rating

Friendly, informative and very patient with me explaining the details of my purchase. Thank you. More

by dbclay1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 03, 2024

Dealership Rating
Employee Rating

I’ve been bringing my car for 5 years and trust the team completely. Service is always on point. Staff is respectful and friendly, especially Juan and Bryan. Waiting area is excellent. More

by Mili Henriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez , Bryan

Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 01, 2024

Dealership Rating
Employee Rating

They help me with me know my situation and was very professional from start to finish More

by jhawkins40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 04, 2024

Dealership Rating
Employee Rating

Went there to find a good deal and a better car. Left with a great deal and an amazing car More

by TOMMY.SAMPLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez

Nov 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 28, 2024

Dealership Rating
Employee Rating

Moe was awesome and helped us drive off with the vehicle we wanted. Love the great service from everyone. More

by rosa637garcia
Recommend Dealer
Yes

Other Employees Tagged: Duran in finance

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 27, 2024

Dealership Rating
Employee Rating

Great service. Our salesman, Moe was prompt to address us as we checked out vehicles. He made us feel comfortable through the entire process and had great communica More

by gibberman.k7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Pena

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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