Mo Sammur

This week I leased an Audi Q5 from the Napa valley dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered all of my questions. Specifically Ashley and Mo were helping me make the decision about the car and spent so much time helping me learning all of the technology with the new car. More

Report | Print

It was a great experience. All the sales people were Friendly and polite, the process was smooth and quick. I would definitely recommend buying from them. All the sales people were Friendly and polite, the process was smooth and quick. I would definitely recommend buying from them. More

Report | Print

I want to give a huge shoutout to Doreen at Audi Napa Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this t Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this team in particular really went above and beyond. Doreen helped me navigate the lease process, answered a million questions, got on the phone with me after hours to work through the final parts of the process so we could finish in one day, and was the picture of transparency, kindness, and partnership. Mo was also wonderful. He sent me videos of the car I found online, gave me an in depth understanding of the technology when I was picking it up, and even walked me through some questions by phone after I left. Doreen is outstanding at her job, knowledgeable, patient, and kind. I will continue to go to her and her team from now on whenever me or anyone in my family needs a new car. Thank you for all the help! More

Report | Print

The first impression was good as the team welcome you nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experie nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experience. More

Report | Print

Mo and Doreen went above my expectations to get me into a pre-owned vehicle. They answered all my questions and I drove off knowing I was taken care of. I highly recommend going to meet them. Thank y pre-owned vehicle. They answered all my questions and I drove off knowing I was taken care of. I highly recommend going to meet them. Thank you again for a wonderful experience from online to in person. More

Report | Print

The entire deal was easy and kind. Mo and Doreen were very helpful AND we got a beautiful Q8!! Mo and Doreen were very helpful AND we got a beautiful Q8!! More

Report | Print

I am super satisfied with the services of Doreen and MO. They are very friendly. I live several miles away but it was worth the trip to Napa valley They are very friendly. I live several miles away but it was worth the trip to Napa valley More

Report | Print