Mo Elsheemy

This dealership is TERRIBLE and Jerry Petitto accepts no responsibility for the transaction except credit for the sale. My girlfriend and I flew to New York from Georgia 15 days ago to purchase a certified responsibility for the transaction except credit for the sale. My girlfriend and I flew to New York from Georgia 15 days ago to purchase a certified MB C300, the deal fell through because water was housed in both tailpipes. The salesperson or service technician didn't hear the rattle, and I identified it. Additionally, all of the wheels had scratches on them and the sales manager refused to repair them. He said it would cost him $340.00 ($85.00 per wheel) on a certified Mercedes-Benz C300 that was being sold for $30K. They let us walk away. Now 15 days later, they still have not refunded $26,900 of our money. Every time we called, they were checking on it. The craziest thing of all is they are working on the paperwork and we never even got to test drive the CAR!! The customer service here is the worst!!! Stay away. More

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This is my 2nd car from Jay Dari and the team at Silver star, i can’t recommend him as a sales person enough! The whole staff from the General Manager Mo to the Finance manager Al were absolutely amazing. star, i can’t recommend him as a sales person enough! The whole staff from the General Manager Mo to the Finance manager Al were absolutely amazing. Every single one of them lived up to every promise that was made. They were able to make the order process a breeze from the start to the end, the result is i am happily driving around one of the first 2024 S580s on the east coast. You want honesty, transparency, and best pricing this is a one stop shop for it all! More

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Carlos helped mento resolve all my needed problems. KUDOS to him and the receptionist Jillian Ortiz KUDOS to him and the receptionist Jillian Ortiz More

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Dawn and the team were extremely accommodating and easy to work with. Truly care about the customer and make it a wonderful experience. Highly recommend to work with. Truly care about the customer and make it a wonderful experience. Highly recommend More

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Another great experience from start to driving your dream car from the dealership to your destination. car from the dealership to your destination. More

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The service has been always excellent and Very outstanding since over 7 years I lease here! outstanding since over 7 years I lease here! More

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It’s very good Delar honest and he don’t play games and you take care with you Mr. Moo General manager, Delar with the smile and honesty deal Thank you for everybody work with Silverstar in Astoria you take care with you Mr. Moo General manager, Delar with the smile and honesty deal Thank you for everybody work with Silverstar in Astoria More

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Jay is the best. This will be my 4th car from him, he has become a friend at this point. Keep up the great work This will be my 4th car from him, he has become a friend at this point. Keep up the great work More

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Best experience at a car dealership! I was able to pickup my car the same day we negotiated a deal!! I was able to pickup my car the same day we negotiated a deal!! More

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Trying to play games on selling cars. Very unprofessional, rude, and not willing to do business (God knows why). Will not deal with this guy for any transaction. Also, this dealership does not unprofessional, rude, and not willing to do business (God knows why). Will not deal with this guy for any transaction. Also, this dealership does not know how to sell a car without all those hidden charges. Ignore at all costs. More

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