Mo Alsalamony

Muy bien dealer los empleados te tratan como en casa muy amables y te ayudan a tener una buena oferta. Recomendado . amables y te ayudan a tener una buena oferta. Recomendado . More

by GONZALEZ_12365 Verified Customer Verified Customer

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Claremont Toyota is not just a dealership. It’s a family that takes care of their guests. They will not make you leave disappointed. They will make it happen. When you go there you feel ho It’s a family that takes care of their guests. They will not make you leave disappointed. They will make it happen. When you go there you feel home. Someone cares about you! More

by Janin Verified Customer Verified Customer

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I like the atmosphere. I’ve bought my cars from Claremont. Their customer service is welcoming. I’ve bought my cars from Claremont. Their customer service is welcoming. More

by ZAVALA3OFUS Verified Customer Verified Customer

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Great staff got exactly what I was promised definitely going back for another car with you all going back for another car with you all More

by JA.GONZALEZVALLE2 Verified Customer Verified Customer

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prompt service and wonderful employees! they make everything easy and everyone is always so friendly. they make everything easy and everyone is always so friendly. More

by JESS Verified Customer Verified Customer

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Great service had the most informative people to help me to get this process done to get this process done More

by OGALINDO Verified Customer Verified Customer

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I visited Claremont Toyota in December 2024 to buy a new car. Before arriving, I had been in contact with Hailey, a BDC rep, who assured me I’d meet with a sales manager. Instead, I was swarmed by salespeop car. Before arriving, I had been in contact with Hailey, a BDC rep, who assured me I’d meet with a sales manager. Instead, I was swarmed by salespeople, with one named Imber insisting he could help—even though he wasn’t a manager. Eventually, I was handed off to a random sales rep, never meeting the sales manager—RED FLAG #1. I knew exactly what I wanted: a 2023 Toyota Camry SE in Ice Cap. But after running my credit (650+ score), they claimed I didn’t qualify for a loan over $25K pushing me toward a Corolla or a CPO under that amount—RED FLAG #2. Frustrated but needing a car, I considered a 2020 Camry SE with 86K miles and two previous owners. However, after requesting the Carfax, I discovered an open Takata airbag recall. Imber casually confirmed it but falsely claimed Toyota dealerships don’t handle the repairs—RED FLAG #3. What he didn’t know? I worked in automotive recalls for 4.5 years. At this point, I demanded a sales manager. Mo finally showed up, and I called out the recall issue. Meanwhile, they had quoted me $630/month for this used vehicle—MAKE THAT MAKE SENSE. I refused to settle and said I would buy the 2023 Camry I originally wanted. Suddenly, they approved me for it—at a better price—but only if I left them a good review, per MO. So, they could’ve done this the whole time? Financing Issues In financing, Wendy rushed through the contract. I specifically asked if I was paying for an alarm system, and she lied, saying it was included at no extra charge. Later, I found out I had been charged $990 for a Rockledge alarm system something the dealership installed on the lot. When I confronted them, another rep admitted that this charge is mandatory on all purchase, and Wendy should have disclosed this, but she didn’t Then came the GAP insurance upsell. I had explicitly declined extras, yet Wendy pressured me, using scare tactics. Exhausted from being at the dealership from 9 AM to 4 PM I caved—wasting $1,200 on something my auto insurance could’ve provided for less much less. Post-Purchase Problems The next day, I noticed: - **Brakes squealing in reverse** - **A large dent near the driver’s door** - **A misaligned front bumper** The used car department agreed to fix the dent and bumper, which I appreciated. But the brake noise persisted. They repeatedly told me this was "normal"—but after owning a Camry for 14 years, I knew better The noise worsened, and I started hearing grinding—possibly worn rotors. Their response? "2018+ models just do that"—RED FLAG #4. I would really appreciate if the deanship just replaced the brakes as the vehicle was not properly inspected when they took possession. Later, I noticed another issue: - The mileage on the Carfax report was 3,000 miles higher than what was displayed—RED FLAG #5 This experience was frustrating and exhausting. While the used car department fixed the visible damage and the foreman addressed concerns (though I suspect he was just downplaying the brake issue), the dishonesty, pressure tactics, and misinformation made this dealership one I wouldn’t buy from again If you plan to purchase from here, bring a team, triple-check everything, and don’t let them pressure you. More

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Our sales rep Ernesto seemed uninterested iin helping us during our entire time we were there. during our entire time we were there. More

by TRISHPRZ Verified Customer Verified Customer

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Olive is an AMAZING service advisor! She is so welcoming and knowledgeable! I request her each time I come in for service! She is so welcoming and knowledgeable! I request her each time I come in for service! More

by DAMON.NANCE Verified Customer Verified Customer

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Wonderful customer service. Sales and service departments really care about my happiness. Imber (my sales person) even checked up on me and asked about my happiness with the car Sales and service departments really care about my happiness. Imber (my sales person) even checked up on me and asked about my happiness with the car. When I buy another car, I'm coming back. More

by BARBARA.LC72 Verified Customer Verified Customer

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