Mo Ali
Mo Ali at St Cloud Toyota

Mo Ali

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.3
29 Reviews
4.3

29 Reviews

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29 Reviews of Mo Ali

May 26, 2025

Dealership Rating
Employee Rating

I live 3 hours away from St Cloud. I needed a sensor for my transmission and a catalytic converter. It took a week. St Cloud Toyota provided a rental vehicle for me. Excellent job. More

by Gkoskela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 27, 2025

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Employee Rating

Vehicle smelled bad after the service, and still smells bad. Prided myself on having still having the new car smell four years later. Whomever did my service this last time either needs to take a bath, s More

by CROWEBOY1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 01, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

March 20, 2025

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Employee Rating

I appreciate the quality and speed of the service. Text notifications and updates are appreciated. More

by puppyglove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 12, 2025

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Employee Rating

We have Saint Cloud Toyota do all of our maintenance and repairs on our 2016 Toyota Venza. Never been disappointed. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 16, 2025

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Employee Rating

Very professinal and great service department! Service advisors you can talk to and trust with your Toyota. More

by BRUCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 08, 2025

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Employee Rating

They quoted me one price for a water pump repair and when I got to the dealership they wanted $400+ more. The service advisor said "where's your proof". I said you record the calls plus you sent me an email. More

by trosluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Gable

Feb 10, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

January 05, 2025

Dealership Rating
Employee Rating

⭐⭐⭐⭐⭐ I took my Toyota Tundra to St. Cloud Toyota for routine maintenance and couldn’t be happier with the service I received. The team was professional, efficient, and thorough from sta More

by Mohammad
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mikayla Bakken

Jan 06, 2025

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 02, 2024

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Employee Rating

Great service, good communication and quick responses. Rick showed us our new car and mitch did good job explaining the paperwork More

by ejulmaniec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 28, 2024

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Employee Rating

The best customer service in the business. Loved how they were all well informed. Thanks. More

by Yasin Isse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharmeta Hendrickson

Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 22, 2024

Dealership Rating
Employee Rating

The service staff was polite and courteous but having a one week old vehicle break down is very disappointing. They thought it would take 2-1/2 hours to fix but it took almost 8. And it is not fixed, I can More

by bob.pederson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

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