Mladen Raychev
Internet Sales & Leasing Consultant
Gaudin Ford
6625 W Roy Horn Way
Las Vegas, NV 89118
Dealership Experience
5 yrs, 1 mo
Languages Spoken
English
Serbian
19 Reviews
Write a Review19 Reviews of Mladen Raychev
February 16, 2023
Had a great experience here using the Costco Car Buyer program. Got a great price for a 1 1/2 year old used vehicle. Ask for Mladen Raychev. He's an amazing salesman, very engaging, and will answer any qu program. Got a great price for a 1 1/2 year old used vehicle. Ask for Mladen Raychev. He's an amazing salesman, very engaging, and will answer any questions I text him while we were in the process of buying the car, and since buying the car. We'll be back! More
Other Employees Tagged: Igor Kragen
May 22, 2022
If I could leave 0 stars for this dealership, I would. I bought a brand new 2022 truck in February 2022. From the beginning the finance manager, Jim Knight, tried to trick me with promising a certain paym I bought a brand new 2022 truck in February 2022. From the beginning the finance manager, Jim Knight, tried to trick me with promising a certain payment plan and went back on his word (nothing new there at a dealership). The sales person, Mladen Raychev, sold me this car without making sure it was checked out by the service department. The brake pads automatically needed to be replaced, along with the gear shift module. The sales manager, Mick Gurley, absolutely didn't help or even call to ask what was going on considering they sold me a brand new car that was already needing work done. I was in my 1st rental car while they tried to "figure out" how to do this. They instructed to me to drive on bad brake pads until they were able to get the order in. Once the order was in I was put into a 2nd rental car. Upon picking up my car, the service department dropped something on the hood and the paint was completely scratched down to the metal. The service department also scratched ALL of the plastic trim around the car and it needed to be re-ordered. I was then put into a 3rd rental car so they can fix the paint they damaged and the trim. The service department manager, Tamius 'T' Soto, finally got involved and contacted me. He told me he would take care of it. He told me a day and time when the car was going to be ready and when I showed up he was not there and there was ANOTHER paint chip!!! The shop forman, Chris Hansen, came out and had no clue what was going on with my car and didn't care that his shop has continuously damaged my car. I am in utter shock at this dealership and service department. There was no type of compensation for all of this. The two store managers, Bryant Gilligan and Wesley Greg, have not called me a single time to see how/if they can help with the disaster they have put me through with buying a brand new FORD after 12 years. A service rep, Laurel Trimbath, called me one time saying she was going to help me and never contacted me again and has not answered any of my calls. PLEASE beware of this dealership, they truly don't care about anything other than the sale and the service department has destroyed my brand new car and I was in multiple rental cars within a 3 month span. I have to get the paint fixed elsewhere and I will be reporting this to corporate. More
Other Employees Tagged: Lisa Contreras, Mick Gurley, Ashley Simpson , J R Dillion, Bryant Gilligan
April 19, 2022
Nothing short of amazing how easy it was to buy a car from them so easy and helpful from them so easy and helpful More
Other Employees Tagged: Alejandra Amado, Dejan Bjelivuk
March 22, 2022
Everyone were very friendly offer water while you waiting and my sale person was awesome he even told me he will help me when I get ready to register my car I would recommend this dealership because of him a and my sale person was awesome he even told me he will help me when I get ready to register my car I would recommend this dealership because of him and highly recommend him More
March 21, 2022
Mladen is great. I came back to Ford because I trusted him and once again he did not disappointment. I'll be back when I'm ready for my next Ford as long as he is sti I came back to Ford because I trusted him and once again he did not disappointment. I'll be back when I'm ready for my next Ford as long as he is still around. More
November 29, 2021
I felt like the process was made easy and not too pushy from the sales. from the sales. More
Other Employees Tagged: Tanner Marroquin
November 18, 2021
Loved Gaudin ford and the employees everyone was professional and polite and answered all my questions professional and polite and answered all my questions More
Other Employees Tagged: Gary Groff, Krasimir Stoynev, Dejan Bjelivuk