441 Reviews
Write a Review441 Reviews of Mitchell Orr
October 17, 2024
Excellent service. Friendly staff I came for service it went good. Waiting in the wait are provide complimentry snacks and water. Friendly staff I came for service it went good. Waiting in the wait are provide complimentry snacks and water. More
Other Employees Tagged: Anthony Trevino
October 17, 2024
Great customer service. Everyone so knowledgeable on there work. So friendly. Thank you so much Everyone so knowledgeable on there work. So friendly. Thank you so much More
Other Employees Tagged: Brian Carter , Jessica Hargrove
October 17, 2024
Very professional and fast service. Treated great just to many follow up surveys. Need to scale that back. Treated great just to many follow up surveys. Need to scale that back. More
Other Employees Tagged: Anthony Trevino
October 17, 2024
Great friendly customer service experience! The dealership service department was excellent. Service was timely and very efficient!! Thanks The dealership service department was excellent. Service was timely and very efficient!! Thanks More
Other Employees Tagged: Anthony Trevino
October 16, 2024
Came in to get a battery everyone was nice and a little sales person that help me can’t remember his name. He was real nice also so it just took a while to get a battery. sales person that help me can’t remember his name. He was real nice also so it just took a while to get a battery. More
Other Employees Tagged: Anthony Trevino
October 15, 2024
I was asked at the beginning if i would like my car washed. I said yes. It came back dirty. I also asked to have the air damn under the front resecured. It came back as it was when I dropped it off. Mi washed. I said yes. It came back dirty. I also asked to have the air damn under the front resecured. It came back as it was when I dropped it off. Mitchell took care of both of these issues and was very professional. Here's the real problem. I was given a laundry list of things that needed to be taken care of in the future. One of these was to flush the brake system, because the "fluid is starting to get dirty". I, personally, replaced the brakes and flushed the brake fluid in April of this year. There's no way it got dirty that fast. I now question the need for any of the recommended services. Once again, Mitchell was very good at getting things taken care of and I'm sure he had nothing to do with the multipoint inspection, except to explain it to me. More
October 11, 2024
Went in for oil change and tire rotation on my 2021 Nissan Maxima. Had an appointment for 2:00 PM. Vehicle was not ready until after 3:30 PM. With an appointment,this service should have been done i Nissan Maxima. Had an appointment for 2:00 PM. Vehicle was not ready until after 3:30 PM. With an appointment,this service should have been done in approximately 45 minutes. Also I had specifcally ask that the tire pressure be checked. After driving approximately 5 minutes, I noticed that the tire air pressure was 29 PSI, recommended pressure is 33 PSI. Went back to dealership for proper inflation. By not performing simple act of airing tires to proper inflation, cast a shadow of doubt on the balance of the service. eg: torque of lug nuts, type of oil and oil filter. More
Other Employees Tagged: Anthony Trevino
October 11, 2024
They did an amazing job, no pressure and seamless process! I would highly recommend them. process! I would highly recommend them. More
Other Employees Tagged: Marc Price, Anthony Trevino, Brian Carter , Jessica Hargrove

