Mitch Smith Chevrolet Reputation

Staff is professionals friendly and the technician completed the service in a timely manner. Very pleased with dealership and service department completed the service in a timely manner. Very pleased with dealership and service department More

by marvincorbitt087 Verified Customer Verified Customer

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Mitch Smith is the best dealership for sales and repair service. I give them 10/10. They are always courteous and service is quick and excellent. service. I give them 10/10. They are always courteous and service is quick and excellent. More

by rdpate Verified Customer Verified Customer

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Adam was extremely helpful and informative regarding the purchase of my new vehicle. He also helped when my other vehicle had broken down. purchase of my new vehicle. He also helped when my other vehicle had broken down. More

by alan.bamaair Verified Customer Verified Customer

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Great group of guys in the service department! ! Always get me out quickly and back on the road!! ! Always get me out quickly and back on the road!! More

by huddy2496 Verified Customer Verified Customer

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I Always get great service from great people. I will always be a regular customer. I will always be a regular customer. More

by MATTOX1350 Verified Customer Verified Customer

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They are easy to work with. The service department could use a little improvement. They could be a little more conscientious about their work. The service department could use a little improvement. They could be a little more conscientious about their work. More

by tonybakerlogging Verified Customer Verified Customer

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Everything thing was good. People were courteous and truck was ready in a couple of hrs of my appt People were courteous and truck was ready in a couple of hrs of my appt More

by norm0622 Verified Customer Verified Customer

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GREAT PLACE! ! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM ! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM More

by randy.lamb Verified Customer Verified Customer

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Very very bad customer service. We found a vehicle we wanted for our upcoming family and went in to talk to a salesman. Billy Hulsey was the salesman. We sat down to put in an appli We found a vehicle we wanted for our upcoming family and went in to talk to a salesman. Billy Hulsey was the salesman. We sat down to put in an application and he basically told us we were broke and weren’t going to get anything. He never pulled our credit and would not even let us put in an application! He then proceeded to lecture us & talk down to us like we were children. We left there and went to Heath Attaway and got approved right away and drove an amazing car home that same day! It all worked out for us…but save yourself time and DO NOT go here. After talking with people around Cullman about our experience, we heard more bad things about Billy. Mitch Smith should really reevaluate their customer service standards. More

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Never heard back regarding my inquiry. Not sure what is needed these days to get a dealership to respond to customers! Not sure what is needed these days to get a dealership to respond to customers! More

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