Mitch Rose
Mitch Rose at Luther Bloomington Acura Subaru

Mitch Rose | Page 9

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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123 Reviews
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123 Reviews

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123 Reviews of Mitch Rose

November 18, 2021

Dealership Rating
Employee Rating

The service was excellent with everyone taking whatever time necessary to explain what was happening. Conceige service was great and I hope you will continue it. More

by DAVECHARN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2021

Dealership Rating
Employee Rating

The service was fantastic! Advisors were very helpful and very knowledgeable. They helped me every step of the way. Great new building. Would definitely come back again. More

by Mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Johnson, Alex Anderson, Michael Dao, Shawn Cain, Leo Alas, Jacob Yeh , SkyLynn Dunkley, Aaron Keehn, Nhu Le

November 11, 2021

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Employee Rating

I come 5 times I can't get the trunk lock and handbrake to be fixed !!!! More

by HALIMOV.KAMOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Randy Larsen, Alex Anderson, Tyler Newstrom, Scott Nemitz, Jacob Yeh , Aaron Keehn, Andrew Larson, Nhu Le, Joe Sorenson

October 22, 2021

Dealership Rating
Employee Rating

The Service was great, Mike & Mitch were very dependable and handled everything that was needed, quickly and efficiently. More

by JAMES.CURRELL
Recommend Dealer
Yes

Other Employees Tagged: Mike is a 5star person

October 20, 2021

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Employee Rating

Service appointment was on time, done in the time estimated, efficiently executed, and service reps were all friendly. Thanks. More

by DP_BECKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 10, 2021

Dealership Rating
Employee Rating

Service ticket was never completed and I never received any paperwork. Just got my keys, a story about why they made me wait 4 hours for a 30 minute service and a boot out the door. Never going back. More

by jmaho201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 01, 2021

Luther Bloomington Acura Subaru responded

Hi Jamie and David. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for the review and allowing me time to look into the concerns when you were recently in. I greatly appreciated having the opportunity to directly discuss/address the concerns with how the service experience was handled via e-mail in October. Hope everything is well.

October 09, 2021

Dealership Rating
Employee Rating

Great service and very happy with my 6,000 mile check up with Mitch. check in was very easy and accommodations while I waited were comfortable as well. More

by Adaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nhu Le

September 30, 2021

Dealership Rating
Employee Rating

Good service, clean facility. I especially appreciated the quick turnaround on my car and the loaner vehicle. More

by edward.j.wick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi edward.j.wick. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear your service experience with Mitch met your expectations! We appreciate your business and look forward to working with you again soon. Have a wonderful weekend.

September 17, 2021

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Employee Rating

Service team was helpful and responsive, and continues to work with me on unresolved issues with the vehicle. More

by JOH18358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi JOH18358. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Mitch and his team took fantastic care to provide quality work and service for you. We appreciate your business and look forward to working with you again soon. Have a wonderful weekend.

September 15, 2021

Dealership Rating
Employee Rating

Excellent experience overall! Fantastic communication. Timelines met. Very accommodating. Everything went exactly as expected. Thank you for the excellent service! More

by DSMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Luther Bloomington Acura Subaru responded

Hi DSMER1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. We are thrilled to hear that Mitch Rose and his team was able to meet all of your expectations for service. We appreciate your business and look forward to working with you again. Have a splendid weekend.

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