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Mitch Kramer
27 Reviews
Dealership Experience
1 yr, 5 mos
Industry Experience
1 yr, 5 mos
Specialties & Trainings
Volkswagen Certified
27 Reviews
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27 Reviews of Mitch Kramer
February 25, 2026
Purchased a car, they titled the wrong VIN on me. 2nd key wouldn't work had to return twice to get it corrected. No apology, the general manager wouldn't even come to speak with me. 2nd key wouldn't work had to return twice to get it corrected. No apology, the general manager wouldn't even come to speak with me. More
by MPCMJC
Verified CustomerOther Employees Tagged: Gleb Simanovich, Mohammed Khan
February 07, 2026
The service manager is great, but some of the staff needs some customer service training. some customer service training. More
by GOMAB_81
Other Employees Tagged: Rick DeLaTorre , Alex
January 27, 2026
Everyone was great and friendly. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. More
by Rykuv
Other Employees Tagged: Rick DeLaTorre, Gleb Simanovich, Matt Kutyna, Andy Morales, Terrell Barry
December 29, 2025
Mitch kept me informed throughout the purchase process and explained the car functionality thoroughly. This was a good purchase experience. and explained the car functionality thoroughly. This was a good purchase experience. More
by slsmith27
Other Employees Tagged: Andy Morales
December 23, 2025
Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. More
by newalvin
Other Employees Tagged: Rick DeLaTorre, Gleb Simanovich, Matt Kutyna, Raynor Golding, Andy Morales, Terrell Barry, Chris Prohaska , John Grubbs
December 11, 2025
Everyone was very polite and professional. The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen to people if they are in need of a new cars. More
by ALLYTOMSIK
Other Employees Tagged: Matt Kutyna, Andy Morales
December 06, 2025
Courtesy,service, close by, attention, sales agent comprise, dealer is a plus,repair shop accessible, comprise, dealer is a plus,repair shop accessible, More
by RUNNERS_57
Other Employees Tagged: Matt Kutyna
October 31, 2025
The best experience from day 1 . Would recommend to everyone who looks to purchase a car ! Would recommend to everyone who looks to purchase a car ! More
by ECLOPTION
Other Employees Tagged: Matt Kutyna
October 23, 2025
VERY NICE SALESMAN AND NO PRESSURE, EVERYONE VERY NICE AND SERVICE SEEMS TO BE EFFICIENT ALSO. SHOWROOM WAS WELL KEPT. WHEN BUYING A CAR NO PERSON LIKES TO BE PRESSURED AND NOT ONE TIME DID I FEEL UNCOMFO AND SERVICE SEEMS TO BE EFFICIENT ALSO. SHOWROOM WAS WELL KEPT. WHEN BUYING A CAR NO PERSON LIKES TO BE PRESSURED AND NOT ONE TIME DID I FEEL UNCOMFORTABLE. MATT WAS PROFESSIONAL AND VERY INFORMATIVE DURING THE PROCESS. More
by OTBJOE
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