Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mitch Karpinski
Mitch Karpinski at Frank Boucher Chevrolet Cadillac of Racine

Mitch Karpinski

Service Advisor

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

Contact Me
4.6
8 Reviews

Dealership Experience

3 yrs, 1 mo

4.6

8 Reviews

Write a Review

8 Reviews of Mitch Karpinski

June 09, 2025

Dealership Rating
Employee Rating

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left. More

by MFW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Jim Piscitello, Nick Colon, Chris Maglio, Jamus Gossett

Report | Print
Jun 09, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

May 22, 2025

Dealership Rating
Employee Rating

They are very prompt, friendly and helpful, both in the service department and on the sales floor More

by BRIAN@LAUERFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morry Decker, Jim Piscitello, Nick Colon, Chris Maglio, Jamus Gossett

Report | Print
May 22, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

March 22, 2025

Dealership Rating
Employee Rating

I was mislead to when I purchased my vehicle. I was told I have a 3 year warranty that covered all servicing. I was charged $100 for an oil change at my last visit and when I asked why, it turned More

by krenzke39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 24, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for brining this to our attention. When you have the opportunity, please reach out to our General Manager, Chris Tessmer, at 262-886-1010 so we can discuss tis situation further with you.

March 11, 2025

Dealership Rating
Employee Rating

Great service! Everybody is very nice and professional. Will be buying my next car from this dealership More

by 4larsins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Tessmer , Samantha

Report | Print
Mar 11, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

February 09, 2025

Dealership Rating
Employee Rating

Mitch is a great person to deal with. He’s very knowledgeable when it comes to talking about the service that’s being or needs to be done. More

by Martinkarpinski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 10, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Martin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

February 06, 2025

Dealership Rating
Employee Rating

Very helpful. I don’t feel like being ‘blown off’ as we did at Palmen in Kenosha. Mitch and Nick are friendly and easy to deal with More

by WAUG162003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Colon

Report | Print
Feb 06, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch, Nick and our team met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

December 31, 2024

Dealership Rating
Employee Rating

They did the work I asked for in a timely manner without any hassle. Thank you More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who all was involved

Report | Print
Jan 02, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Dave, Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

August 17, 2024

Dealership Rating
Employee Rating

This was hands down the best service I’ve ever had at a service center! Mitch was awesome and made the whole process as smooth as could be! More

by Jaredthomasoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 18, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Jared, for your kind words for Mitch and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

Dealership Inventory (263 Vehicles)

new 2025 Cadillac XT4 car
2025 Cadillac XT4
new
Midnight Sky Metallic exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2022 Chevrolet Tahoe car, priced at $53,887
2022 Chevrolet Tahoe
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
$53,887
View Details
used 2024 Chevrolet Trax car, priced at $23,916
2024 Chevrolet Trax
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
$23,916
View Details
new 2025 Chevrolet Silverado 2500 car, priced at $68,995
2025 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$68,995
View Details
used 2021 GMC Canyon car, priced at $34,899
2021 GMC Canyon
used
Summit White exterior
Automatic
Four-wheel Drive
$34,899
View Details
new 2025 Chevrolet Colorado car, priced at $32,609
2025 Chevrolet Colorado
new
Summit White exterior
Automatic
Rear-wheel Drive
$32,609
View Details
View All Inventory