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Mitch Darrow
Mitch Darrow at Russ Darrow Chrysler Jeep Dodge RAM of West Bend
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Mitch Darrow

General Manager

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

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4 Reviews

I am honored to be the 3rd generation serving the West Bend community at the Russ Darrow West Bend dealerships (Toyota, CDJR, Nissan). It is of the utmost importance to me that we provide exceptional customer service to our community and offer a place for everyone to enjoy visiting and accomplishing their automotive needs.

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Customer Experience

National Automobile Dealer's Association

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4 Reviews

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4 Reviews of Mitch Darrow

February 19, 2025

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The diagnosis fee was extra considering the car was brought there for repair .thank you More

by AG3904
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Recommend Dealer
No

Other Employees Tagged: Ellie Donath, Blake Cauble, Kim Van Ourkerk, Justin Hanna, Miranda Zarling

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Feb 22, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

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I will never use this car dealer ever again. Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very di More

by CODYANDAD
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Recommend Dealer
No

Other Employees Tagged: Blake Cauble, Justin Hanna, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mitchell Darrow mitchell.darrow@russdarrow.com

January 31, 2025

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Very professional. Always does a great job and very nice staff. Great service and fast More

by STEPHANIEB.1120
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Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Jonathan Corey, Justin Hanna, Tony Cesario, Karen Didier, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephanie, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

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I had a great experience at Russ Darrell. The service department is very knowledgeable of all repairs to be done. My service advisor. Miranda was awesome. They sent me a video when the work w More

by CHRISMCDONALD30
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Jonathan Corey, Justin Hanna, Tony Cesario, Skyler Steinert, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Jan 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Chris, and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

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