Misty Osborne

Everyone greeted me with a smile. I was explained what they were going to do to my vehicle and asked if that’s what I needed. I sat down in the waiting area. I was continually informe I was explained what they were going to do to my vehicle and asked if that’s what I needed. I sat down in the waiting area. I was continually informed via text what the status of my vehicle was. It was all done very professional. More

by robcoram393 Verified Customer Verified Customer

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Outstanding customer care provided by Misty. Thorough service provided for the mechanical issue I visited the service department. Thorough service provided for the mechanical issue I visited the service department. More

by Tardyinfocus Verified Customer Verified Customer

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This dealership is lucky to have Misty at customer service and a quick garage crew that do the job efficiently. service and a quick garage crew that do the job efficiently. More

by ROSIE_WILLIAMS Verified Customer Verified Customer

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This dealership is reliable and is always there for your vehicles needs. They have a friendly staff who is always courteous and professional vehicles needs. They have a friendly staff who is always courteous and professional More

by JLOVE244U Verified Customer Verified Customer

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Absolutely terrible management and communication. If you need to get something repaired on your vehicle, I would highly advise going to any other Kia dealership so your car doesn’t sit there for week If you need to get something repaired on your vehicle, I would highly advise going to any other Kia dealership so your car doesn’t sit there for weeks at a time with no answers and getting overcharged for something that was supposed to be covered under warranty. I was told on three separate occasions that my car was fixed and each time I went to pick it up, it was still broken. They put a faulty piece on my door and somehow didn’t realize it until I got there to pick it up and the door would not open. Then I had to pay out of pocket for a rental while they “investigated” the broken piece that they put on. $3,000 later and my car is MORE broken than when I originally dropped it off and not even an apology from management or reimbursement for the $75 transfer fee from the rental company that i was never notified of. Misty was very nice, everything else was an absolute nightmare. More

by dylan.d Verified Customer Verified Customer

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Misty always helps me as swiftly as possible. It’s a pleasure getting my car serviced with her. Thank you so much It’s a pleasure getting my car serviced with her. Thank you so much More

by shanberrii Verified Customer Verified Customer

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Jeremy was very friendly and professional, The facility was clean. The time it took to fix my vehicle was acceptable. was clean. The time it took to fix my vehicle was acceptable. More

by angelgirl8035 Verified Customer Verified Customer

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Always kind of, direct in details on what concerns you & attention to addressing any issues. Prompt and fast. attention to addressing any issues. Prompt and fast. More

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They did a good job on my last visit doing change oil and window tinting, however they missed to gave me a report of my car condition. Which they usually do every after visit window tinting, however they missed to gave me a report of my car condition. Which they usually do every after visit More

by icespadilla Verified Customer Verified Customer

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Easy delivery to service and a warm car was waiting to take me to work. At 4pm another warm card was waiting to take me back. Excellent service I will be back take me to work. At 4pm another warm card was waiting to take me back. Excellent service I will be back More

by kiwilo Verified Customer Verified Customer

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