Misael Ortega
Misael Ortega at Regal Lakeland
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Misael Ortega

Pre-owned Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Misael Ortega

November 06, 2024

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Employee Rating

Los recomiendo te Aydan de la major manera y te atienden con amabilidad y buen precio More

by juliofranc89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Regal Lakeland responded

Thank you!

November 03, 2024

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Employee Rating

Me ayudaron mucho a encontrar el mejor auto para mi, me gustó la atención y la amabilidad More

by Stephania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly, Amy Wilson

Nov 12, 2024

Regal Lakeland responded

Thank you!

October 24, 2024

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Employee Rating

They were very helpful with picking out the right car and working through finances to get the car. More

by iselag0701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Henry

Oct 29, 2024

Regal Lakeland responded

Congratulations on your purchase!

August 21, 2024

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Misael was wonderful and provided great customer service to myself and my wife. I was impressed with the non pushiness and desire to help/listen rather than present cars that may not have matched our specif More

by rwolfe0205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2024

Regal Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

July 30, 2024

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Everything went fine until it was time to sign and I felt pressured to agree to the extended warranty and when I said no. The man got very aggressive. I wanted to get up and leave. I will never buy a car fro More

by v.whitted88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sean Bryant, Ryan Bell

Aug 01, 2024

Regal Lakeland responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. We take all feedback seriously and will address your concerns with our team to ensure this doesn't happen in the future. Your experience is important to us, and we want to ensure all customers feel respected and valued.

October 15, 2023

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Employee Rating

Very clean . gets straight to the point if your buying a vehicle or just need a answer More

by adrian hurtado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Roussos

Oct 16, 2023

Regal Lakeland responded

Thank you!

August 30, 2023

Dealership Rating
Employee Rating

Everybody was nice and everybody took care of us. They did a good job. I’d recommend them in the future. More

by tomgignac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2023

Regal Lakeland responded

Thank you. We really appreciate you being a customer and helping to share the word about us.

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