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Misael Ortega

Overview Reviews (8) Inventory (1231)

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Misael Ortega

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Misael Ortega

Pre-owned Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0

8 Reviews

Overview Reviews (8) Inventory (1231)

5.0

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Misael Ortega

December 25, 2024

Dealership Rating

Employee Rating

Great pple to work with. Willing to work with me to get me to where i wanted to be on a monthly payment Willing to work with me to get me to where i wanted to be on a monthly payment More

by chrisg103071

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly, Amy Wilson

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November 06, 2024

Dealership Rating

Employee Rating

Los recomiendo te Aydan de la major manera y te atienden con amabilidad y buen precio con amabilidad y buen precio More

by juliofranc89

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly, Cristian Caldera, Justus Hayes

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Nov 12, 2024 -

Regal Lakeland responded

Thank you!

November 03, 2024

Dealership Rating

Employee Rating

Me ayudaron mucho a encontrar el mejor auto para mi, me gustó la atención y la amabilidad gustó la atención y la amabilidad More

by Stephania

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly, Amy Wilson

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Nov 12, 2024 -

Regal Lakeland responded

Thank you!

October 24, 2024

Dealership Rating

Employee Rating

They were very helpful with picking out the right car and working through finances to get the car. working through finances to get the car. More

by iselag0701

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Henry

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Oct 29, 2024 -

Regal Lakeland responded

Congratulations on your purchase!

August 21, 2024

Dealership Rating

Employee Rating

Misael was wonderful and provided great customer service to myself and my wife. I was impressed with the non pushiness and desire to help/listen rather than present cars that may not have matched our specif to myself and my wife. I was impressed with the non pushiness and desire to help/listen rather than present cars that may not have matched our specifications. More

by rwolfe0205

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 21, 2024 -

Regal Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.

July 30, 2024

Dealership Rating

Employee Rating

Everything went fine until it was time to sign and I felt pressured to agree to the extended warranty and when I said no. The man got very aggressive. I wanted to get up and leave. I will never buy a car fro pressured to agree to the extended warranty and when I said no. The man got very aggressive. I wanted to get up and leave. I will never buy a car from there again More

by v.whitted88

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Sean Bryant, Ryan Bell

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Aug 01, 2024 -

Regal Lakeland responded

We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. We take all feedback seriously and will address your concerns with our team to ensure this doesn't happen in the future. Your experience is important to us, and we want to ensure all customers feel respected and valued.

October 15, 2023

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Employee Rating

Very clean . gets straight to the point if your buying a vehicle or just need a answer gets straight to the point if your buying a vehicle or just need a answer More

by adrian hurtado

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pete Roussos

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Oct 16, 2023 -

Regal Lakeland responded

Thank you!

August 30, 2023

Dealership Rating

Employee Rating

Everybody was nice and everybody took care of us. They did a good job. I’d recommend them in the future. They did a good job. I’d recommend them in the future. More

by tomgignac

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris "Boz" Boswell, Pete Roussos

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Sep 07, 2023 -

Regal Lakeland responded

Thank you. We really appreciate you being a customer and helping to share the word about us.

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