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Miryam Evans

Overview Reviews (15) Inventory (57)

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Miryam Evans

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Miryam Evans

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.3

15 Reviews

Overview Reviews (15) Inventory (57)

Dealership Experience

9 mos

Industry Experience

3 yrs, 3 mos

4.3

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Miryam Evans

April 11, 2025

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Employee Rating

My appointment was at 0730. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. More

by STEVENKITTELSON999

Verified Customer

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Recommend Dealer

Other Employees Tagged: Amy Trotter, Cole Bourne

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April 10, 2025

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Myriam is great, super pleased with my experience. The whole team did a great job! The whole team did a great job! More

by thms_slagle

Verified Customer

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Service Time

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Recommend Dealer

Yes

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April 07, 2025

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Everything was taking care of as we discussed over the phone and gave us some transportation to go eat lunch while our vehicle was being worked on phone and gave us some transportation to go eat lunch while our vehicle was being worked on More

by cbuffington73

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Mr. Dave

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April 02, 2025

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Miryam was super nice and helpful! Great dealership, staff and excellent service. Thanks so much! Great dealership, staff and excellent service. Thanks so much! More

by joshmiller8806

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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Apr 05, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re thrilled to hear Miryam and the team made your experience a great one! Thanks so much for the kind words—we’re glad we could help!

March 29, 2025

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Employee Rating

I had a really good experience with the Walt Massey Team Thank you for your help. Thank you for your help. More

by Tyson

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter, Jimmy Bradley, Patrick West

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Mar 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad you had a great experience with the team! Thanks for choosing us—we’re always here to help!

March 24, 2025

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Employee Rating

Nice and helpful people working at the dealership. I continue to bring my card to be serviced and any work that is needed because I trust the service! I continue to bring my card to be serviced and any work that is needed because I trust the service! More

by mary.magee48

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We're glad our team continues to earn your trust with their helpful and reliable service! We appreciate your loyalty and look forward to taking care of your car again next time.

March 22, 2025

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Employee Rating

Too long to wait for critical parts. Manifolds should be a priority . 3weeks? Too long! Manifolds should be a priority . 3weeks? Too long! More

by dowens6955

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We apologize for the delay you experienced waiting for the manifold—it shouldn't have taken this long. We appreciate your patience and your feedback, and we'll use it to help improve our parts availability and service efficiency. If you'd like to discuss further, please reach out—we're here to help.

February 22, 2025

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Good service, friendly and great communication! Very helpful to make sure all of your questions are answered and completed. Very helpful to make sure all of your questions are answered and completed. More

by dpbaroni

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Feb 22, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We're glad to hear that you received good service and appreciated the friendly communication from our team. It's important to us that all your questions are thoroughly answered and your needs fully met. Thank you for sharing your positive experience!

February 06, 2025

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Employee Rating

Took 3 weeks to fix alternator over two weeks for a cythalic converter. Repairs took the whole month oh January cythalic converter. Repairs took the whole month oh January More

by SUSAN.BROOM59

Recommend Dealer

Yes

Other Employees Tagged: Miryam Evans

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Feb 06, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We understand how frustrating long repair times can be, and we apologize for the delays you experienced. Some repairs, especially those involving specific parts, can take longer than expected, but we know that doesn’t make the wait any easier. We appreciate your patience and the opportunity to serve you. If there’s anything we can do to assist further, please let us know.

January 31, 2025

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Employee Rating

They called and set me up and appointment to have a software update done on my Ram 1500 .. I Arrived around 7:30 am and they was able to get me right in for the update .. with in 30 minutes they were d software update done on my Ram 1500 .. I Arrived around 7:30 am and they was able to get me right in for the update .. with in 30 minutes they were done and I was on my way… More

by davidwcol

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 31, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience! We're glad to hear that our team was able to get your software update done quickly and efficiently. Providing fast and reliable service is always our goal! We appreciate your business and look forward to serving you again in the future.

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