Miriam Roman
Miriam Roman at Honda of Freehold

Miriam Roman

Customer Relations Manager

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

Contact Me
4.9
164 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

DELIVERY SPECIALIST

4.9

164 Reviews

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164 Reviews of Miriam Roman

July 05, 2025

Dealership Rating
Employee Rating

Purchase process felt simple. I felt that Hilda understood my needs and has been proactively advocating for me throughout & following the purchase. More

by mjminite
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

Great service. Friendly staff. Helpful staff. Knowledgeable staff. I very much enjoyed my transaction with the team at Honda of Freehold. More

by Shannon Hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Henry , Rajinder

Jul 04, 2025

Honda of Freehold responded

Thank you Shannon. Congrats on your new Honda CR-V!

June 25, 2025

Dealership Rating
Employee Rating

Ran is knowledgeable and easy to work with. I will go back to him when I need a new Honda. More

by Shannon Hatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rajinder Kang, Paul Henry

June 22, 2025

Dealership Rating
Employee Rating

My experience at the dealership was very good. They delivered everything I asked for in leasing my new CRV and Miriam was outstanding on her post sales followup suppot. More

by LoveMyCar
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Damian Simonelli, Mike Simpson

June 13, 2025

Dealership Rating
Employee Rating

Excellent customer service, however, phone calls and text messages not returned after possession of car. More

by amurinosr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Henry , Ahmed Alsoud

May 14, 2025

Dealership Rating
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Everyone is very kind and helpful. They were able to answer all of my questions and concerns. More

by ocaccio01
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 11, 2025

Dealership Rating
Employee Rating

Miriam and Lou are some of the easier people to work with. They're warm, polite and very helpful. I had an issue with my car, which Miriam was happy to help coordinate the service appointment, changed m More

by shravanthi.budhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Caldron

April 01, 2025

Dealership Rating
Employee Rating

Amazing experience at Freehold Honda! The staff was professional, friendly, and truly went above and beyond to make the car-buying process smooth and stress-free. More

by CESAR.V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 31, 2025

Dealership Rating
Employee Rating

The best car buying experience I have had to date. Steve was responsive and very helpful! More

by feliciacrump
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Simpson, Steve Kocak

March 20, 2025

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Employee Rating

I didn't get a good deal they came out very profitable in my deal. More

by dcody91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anwar Guirguis, Paul Henry

Apr 07, 2025

dcody91 responded

I think Miriam made a follow-up call I missed I turned in a 2022 Honda Civic with only 20,000 miles on it I could have brought it for $16,000 it was worth $22,000 I'm sure it sold fast. None of that equity was applied to my deal at all which would have been fair so that's why the dealership came out very profitable I have a $645 payment on lease so obviously no credit for gain on car I turned it which was worth about $6,000 more than buyout.

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