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Mirena Napier

Overview Reviews (274) Inventory (331)

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Mirena Napier

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Mirena Napier

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9

274 Reviews

Overview Reviews (274) Inventory (331)

4.9

274 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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274 Reviews of Mirena Napier

January 24, 2025

Dealership Rating

Employee Rating

Whenever I have a problem I contact Mirena and she schedules service to take care of my problem. St Augustine Hyundai has taken care of me since I purchased my car. I can’t say enough about how much t schedules service to take care of my problem. St Augustine Hyundai has taken care of me since I purchased my car. I can’t say enough about how much they take the time to take care of there customers. More

by wtagee133

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

Jan 24, 2025 -

wtagee133 responded

Thank You for the reply. You’re so welcome and I will tell anyone that your sales and service departments are amazing and courteous to everyone.

January 23, 2025

Dealership Rating

Employee Rating

Amazing experience from the time I entered the service area and the time they said my car was complete and I was on my way. area and the time they said my car was complete and I was on my way. More

by rwdtgb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 19, 2025

Dealership Rating

Employee Rating

Mirena is an excellent advisor, she has an excellent attitude and cares about the customer attitude and cares about the customer More

by Rosenberg683

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 19, 2025

Dealership Rating

Employee Rating

Great service! Marena is wonderful! Highly recommend. Thank you for everything. Quick and professional. Thanks Marena is wonderful! Highly recommend. Thank you for everything. Quick and professional. Thanks More

by deeann0808

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jermaine Alvarez

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Jan 19, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 18, 2025

Dealership Rating

Employee Rating

The people who work there are professional and knowledgeable, and courteous. Theyknow what's required of them. knowledgeable, and courteous. Theyknow what's required of them. More

by MBODY17

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randy Self, Sales

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Jan 19, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

Jan 21, 2025 -

MBODY17 responded

From way back when Randy Self helped us pick out the 2016 Santa Fe through now retired Roger and his equally qualified Mirena Napier in Customer Service, your staff has always been professional, knowledgeable and courteous. The showroom, waiting area and rest rooms are always clean and obviously cared for.

January 16, 2025

Dealership Rating

Employee Rating

Marina was great! Work was completed when she said it would be and did not take too long. Work was completed when she said it would be and did not take too long. More

by organic_chef

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 17, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 15, 2025

Dealership Rating

Employee Rating

Excellent service as always. Quick attention at arrival. Very helpful with my specific needs. My service advisor sent me pics to my phone as needed. John was super friendly on sh Quick attention at arrival. Very helpful with my specific needs. My service advisor sent me pics to my phone as needed. John was super friendly on shuttle ride to my home. More

by VAILRHONDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tunde O'Connor, Justin Spurlock , I believe his name was Brad +1 (904) 896-8306 excellent help

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Jan 16, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 10, 2025

Dealership Rating

Employee Rating

Very helpful and friendly staff. Clean and comfortable waiting area. The free car wash is an added bonus. Clean and comfortable waiting area. The free car wash is an added bonus. More

by pwrauseo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 11, 2025 -

Hyundai of St Augustine responded

Thank you for the kind words and 4 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 10, 2025

Dealership Rating

Employee Rating

Mirena has always been so prompt and helpful! She always responds quickly and it is appreciated! She always responds quickly and it is appreciated! More

by Tara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 11, 2025 -

Hyundai of St Augustine responded

Thank you for the kind words and 4 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 03, 2025

Dealership Rating

Employee Rating

The dealership is nice. The new location is convenient. Busy at times, but that’s with most dealerships. Staff is friendly. The new location is convenient. Busy at times, but that’s with most dealerships. Staff is friendly. More

by JAMESDEES25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 04, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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