Mindy Rogan
Mindy Rogan at Audi Wyoming Valley
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Mindy Rogan

Warranty Admin

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Mindy Rogan

November 10, 2024

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Called for appt. Quoted almost 10 days out, asked if I could drop off early. Got a call later in the day with a quote, picked up at end of day. Awesome team there and More

by clockavich1367
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Goas

October 24, 2024

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Brian and Joe are great and the fellas in the back always send detailed videos on what they are up to. Always have a clean loaner vehicle and do their best to help out. Have been using them for over 10 years More

by weave5dog
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Brian, Joe, and the rest of our team. It’s great to hear that the detailed videos from our service department have been helpful in keeping you informed about the work being done on your vehicle. We believe transparency is key to building trust with our customers. We’re also glad that you’ve enjoyed the convenience of our clean loaner vehicles and that our team consistently strives to meet your needs. Having customers like you who have been with us for over a decade means the world to us! Your loyalty and support motivate us to maintain our high standards and ensure that everything is done right the first time. If there's anything more we can do for you in the future, please don’t hesitate to reach out. Thank you again for being such a valued member of our Audi Wyoming Valley family!

October 23, 2024

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They are very easy to deal with. Kind. Courteous. Understanding. Great communication. Fair. Thorough. On time. Seamless. More

by hbh8
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our team easy to deal with and appreciated our kindness and courtesy. At Audi Wyoming Valley, we strive to provide a seamless and thorough experience for all our customers, and it’s fantastic to know that our efforts in communication and fairness made a positive impact on your visit. Your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back soon!

October 08, 2024

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The dealership is always very professional and helpful. I am extremely impressed with their help when I bring my Audi A3 in for service. Brian has a complete record of all the maintenance done in my car wh More

by CATHYBOYYLE
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your car-buying journey was one of the best you’ve ever had. It means a lot to us that you drove nearly two hours to visit our dealership, and we’re delighted that the Q5 was exactly as described. Kyle and the rest of our team strive to make every part of the process as seamless as possible, from selecting the right vehicle to coordinating transport. We’re glad to hear that Kyle was able to assist you in connecting with the auto transport company and that everything went smoothly for you. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue providing excellent service. If you or your son ever need anything in the future, whether it's service, advice, or assistance, please don’t hesitate to reach out. Safe travels to South Carolina, and we hope to see you again soon!

July 31, 2024

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Awesome Service…kind people wil bring all my cars to you for service..very nice staff. More

by guyejohnson
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Recommend Dealer
Yes

Other Employees Tagged: Owen Grubb

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had an awesome experience with our team. It’s wonderful to know that our staff made a positive impression and that you’ll be bringing all your cars to us for service. Your satisfaction is our top priority, and we’re here to ensure that every visit is just as pleasant as the last. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to seeing you and your vehicles again soon!

June 28, 2024

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Excellent Audi service Team! ! Joe Brennan And Brian were super helpful and friendly! Would highly recommend!! More

by jubaldini
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Recommend Dealer
Yes

December 19, 2023

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John and Brian do a fantastic job! Would highly recommend them to friends and family More

by Michele
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Recommend Dealer
Yes

October 06, 2023

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Excellent advice and services provided. Very responsive to any needs. Timely professional response to the issues More

by MDRMD
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor, Chris Miller , Mike Laskowski, Paul Martinez, Derrick B , Lisa Maximowicz, Adam Moncan, Gary Mora, John Strobel

September 03, 2023

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The Audi Wyoming Valley service department Is always courteous, professional efficient. They took care of all of my requested service and provided a comprehensive status check of my vehicle. Very plea More

by famurin
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor , Tiana Davis, Lisa Maximowicz

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