Milena Argueta

The service department showed poor communications, even after multiple promises that they would provide updates and responses to my questions. It is now 3 weeks since my appointment and neither service no after multiple promises that they would provide updates and responses to my questions. It is now 3 weeks since my appointment and neither service nor parts has ever responded. More

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Alex is such an empathetic and friendly representative. I appreciate the team there understanding my needs and being so accommodating. I appreciate the team there understanding my needs and being so accommodating. More

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Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the right direction. Great job all around. Thanks again More

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The service department team is professional and welcoming when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time ne when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time needed to perform the maintenance. They recognize the importance of client relationships. More

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Great customer service from the beginning. Car was done exactly when they said it was Car was done exactly when they said it was More

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Alex wonderfully handled servicing my vehicle, including coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service! coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service! More

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Excellent customer service from the young Lady who checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big p checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big problems and it will cost you more money. They didn’t do that and I respect that from an Auto Company More

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Superb, superior workmanship, always. Service advisors ensured I was kept updated and informed. Milena and Gerges have been awesome. Service appointment extended a bit longer this time th Service advisors ensured I was kept updated and informed. Milena and Gerges have been awesome. Service appointment extended a bit longer this time than preferred, however the waiting area was more than accommodating. Thank you, and please keep it up! More

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My experience with the service department was excellent. They kept me informed on the status of my repairs, provided me a loaner and worked to minimize costs. They kept me informed on the status of my repairs, provided me a loaner and worked to minimize costs. More

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THEY KNOW MY VECHILE THEY PROVIDED ME WITH INFORMATION OF MY RIDE-THEY PROVIDED ME A LOANER OF MY RIDE-THEY PROVIDED ME A LOANER More

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