Milani Hedquist
Milani Hedquist at Orem Toyota

Milani Hedquist

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7
474 Reviews
4.7

474 Reviews

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474 Reviews of Milani Hedquist

January 01, 2026

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Employee Rating

After getting my scheduled maintenance done, one of my tires got a new hole. This is the second time that this has happened immediately after having my car serviced. I gave 2 instead of 1 star because the More

by coryavernon
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Joel Kitchen

December 23, 2025

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Great Dealership that treats people very well in my opinion. Employees are friendly and helpful. My service tech is Milani and she is exceptional in every aspect of my visit! More

by rmcar7500
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen

December 17, 2025

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Employee Rating

Excelente comunicación buen servicio, tienen una sala de espera genial, y la rapidez en los cambios de aceite son geniales, además te recisan el auto con videos de respaldo que garantizan un buen y confi More

by almaru8411
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen, Enrique Soto, Kaua Pouha, Andrew Bailey, Nathan Parker , Jaron Maxfield, Daniel Ryan, Orrin Skinner, Christopher Smith

December 12, 2025

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Employee Rating

I'm disappointed in the cost of an oil change. xxxxxx off that you wouldn't adjust my headlights without a $120 service fee (especially after I was told that that was part of the oil change inspe More

by carl.barton
Service Price Transparency
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Recommend Dealer
No

December 06, 2025

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Lani is the best. She’s a great communicator and kept me informed. I had my grandson with me and timing was tight and she was on top of the timing with the service d More

by adamnkaren
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2025

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This dealership is friendly, has excellent service and super employees who look for everything to service my vehicle promptly and efficiently. More

by Razzy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen, Andrew Bailey , Jaron Maxfield

November 21, 2025

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Employee Rating

They are quick to serve in a drive up that is convenient. They answered my question, ordered the part I needed and scheduled an install efficiently. More

by frankredd
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2025

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It was great service and they were fast to communicate with me. They also brought up future recalls that will be needed! More

by remington.craghead1
Service Price Transparency
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Recommend Dealer
Yes

November 17, 2025

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They always make it quick and easy to schedule appointments, and I’ve never had any issues :) More

by lexinicolegarn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen, Enrique Soto, Kaua Pouha, Andrew Bailey, Nathan Parker , Jaron Maxfield, Daniel Ryan, Orrin Skinner, Christopher Smith

November 13, 2025

Dealership Rating
Employee Rating

Always prompt courteous service. Great staff and very reliable.would reco m mend dealership to everyone. More

by therobertsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen, Enrique Soto, Kaua Pouha, Andrew Bailey, Nathan Parker , Jaron Maxfield, Daniel Ryan, Orrin Skinner, Christopher Smith

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