Dealership Experience
10 yrs, 7 mos
Languages Spoken
English
Russian
6 Reviews
Write a Review6 Reviews of Mikhail Berlin
June 24, 2025
I had an amazing experience working with Mikhail during the purchase of my new car. From the very beginning, he was professional, patient, and genuinely helpful. He listened to what I needed, walked me thr the purchase of my new car. From the very beginning, he was professional, patient, and genuinely helpful. He listened to what I needed, walked me through all the options, and never once made me feel pressured. He made the whole process smooth and stress-free, and I truly appreciated how transparent and honest he was throughout. If you’re looking for someone who actually cares about your needs and goes the extra mile to make sure you’re happy, Mikhail is your guy. Highly recommend! More
Other Employees Tagged: Alyson Mallinder
June 11, 2025
The actual service work was excellent, BUT the damned technician reset the "Total Average" mpg setting, one that I had not reset in the 18 months that I've owned the vehicle and that I had planned on kee technician reset the "Total Average" mpg setting, one that I had not reset in the 18 months that I've owned the vehicle and that I had planned on keeping going so as to see the actual mpg over the life of the vehicle. That's impossible now, and I'm furious about it. There is absolutely NO reason for a service technician to reset that! Needless to say once the "free" services I got as part of the purchase are finished I will be taking my car to my long-standing service station. And I sent a message using the dealership's own "contact us" form on their web-site and got an automated "someone will be in touch with you shortly" and in 24 hours nobody's gotten in touch with me. Not that I really expected them to, given the fact that nobody responded to a "contact us" form I had filled out about a year ago. Oh well, live an learn. More
Other Employees Tagged: Tammy Costigan
April 03, 2025
Full satisfaction. Sales (Mikail) listened and understood what I wanted, and made it happen in short time. Sales (Mikail) listened and understood what I wanted, and made it happen in short time. More
Other Employees Tagged: Grant Dobens