Mike Welch

I bought my first car about a month or so ago at this dealership with Rob Rocheford. It was a great experience and he answered all of my questions, however I unfortunately did not look at the JD Power ve dealership with Rob Rocheford. It was a great experience and he answered all of my questions, however I unfortunately did not look at the JD Power vehicle valuation beforehand. I think in some ways he took advantage of my lack of knowledge regarding cars and sold me the car at a price he knew was way too high. As I said this was my fault, but I recommend anyone going in to ensure they have a good understanding of how much the used car is actually worth-and negotiate! Regardless, I do love my car and learned a valuable lesson. More

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I got a new Tiguan 2024 today and Zahra from Alexandria VW helped me. She was very professional, friendly and helped me find the car with all the features I was looking for. She was very kind and patient t VW helped me. She was very professional, friendly and helped me find the car with all the features I was looking for. She was very kind and patient through the whole process. Zahra also did not let me leave until she helped me pair my I phone to the car to have the VW app working. She made sure I left the dealer with everything set up. Thank you very much Zahra, I appreciate your care today. More

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