Mike Urbania

Professional, courteous, and most importantly customer friendly. Very sensitive of my time which I appreciate immensely! friendly. Very sensitive of my time which I appreciate immensely! More

by JSCHULLER1 Verified Customer Verified Customer

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Mike made my first experience of purchasing a brand new car feel seemless. He was knowledgeable, easy to communicate with, and accessible; always calling back quickly if I didn't reach him the first time. car feel seemless. He was knowledgeable, easy to communicate with, and accessible; always calling back quickly if I didn't reach him the first time. He took care of every detail, resulting in the most painless large purchase transaction of my adult life. Highly recommended More

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Bought may cars over the years from mr Urbana or Mr James always satisfied an good people always satisfied an good people More

by conanmoures Verified Customer Verified Customer

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Very pleasant time getting our old lease terminated and a new lease opened. Jim in sales was great as was our finance manager. Everyone went above and beyond. new lease opened. Jim in sales was great as was our finance manager. Everyone went above and beyond. More

by rvhjd94 Verified Customer Verified Customer

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Amazing dealership! Love working with Klaben of Warren. The Mike's really hooked me up with a great new vehicle! Love working with Klaben of Warren. The Mike's really hooked me up with a great new vehicle! More

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Although I purchased my Ram 2500 from there sister dealer in Kent. My salesman Mike Urbania got me the deal I wanted and drove to Kent to deliver the truck. in Kent. My salesman Mike Urbania got me the deal I wanted and drove to Kent to deliver the truck. More

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Mike is the most capable, knowledgeable, professional & enthusiastic salesman I have ever met. Typically my husband selected our cars and I was along for the ride, but now doing it myself was not somethin enthusiastic salesman I have ever met. Typically my husband selected our cars and I was along for the ride, but now doing it myself was not something I thought would be as smooth and enjoyable as it was! I simply told him what I wanted and I knew it would not be easily accessible, he told me to do nothing more that he would find the exact car I asked for, he did in just a matter of two days, Mike was always promptly available to answer my questions! He is considerate and super knowledgeable, he has integrity and is an asset to the Ford Motor Corp and to his dealership and its customers. He is now my Salesman and my cousin has vowed to use his services as well, perhaps my son too! Bravo to a great guy! Fondly, Donna Zallar More

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Leased a new Lincoln Nautilus through Mike Urbania. Lots of new options on the vehicle. His expertise is greatly appreciated. Thanks again to the entire staff as they made us feel very welcome there. Lots of new options on the vehicle. His expertise is greatly appreciated. Thanks again to the entire staff as they made us feel very welcome there. More

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Mike was a great pleasure to work with! He helped me get the car that I wanted and made the process very smooth! He helped me get the car that I wanted and made the process very smooth! More

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Micheal was great and made sure he took the time to find me exactly what I was looking for. me exactly what I was looking for. More

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