Mike Todd

Update from Jauary 2024 I would not but a Kia Soul till you make sure that whole day it will work for you, they ripped me off and my payments are $682.00 a month (Bad) service department Mike was my till you make sure that whole day it will work for you, they ripped me off and my payments are $682.00 a month (Bad) service department Mike was my salesman he is a great guy, and he helped me out with a New 2023 Kia Soul, But NOTE this… This bad issuer wasn’t Mikes fault it’s the dealership and service department’s fault…. I talked to the Hagerstown KIA They tried to help me with this Issue with my Kia, But they gave up on me and would not give me a different car like my Kia Soul. The day I bought a brand new in 2023 Kia soul 2023 It only had 17 miles on the car and on my way home the day I bought the Kia, all kinds of warnings came on dash 2 times a day every day and for a new car that’s bad, so i called Hagerstown Kia and so the car was in the shop 10 times and they tried to find out what is causing the problem. The warning lights come on my dash every day since i bought the car, i have print outs and dates and times of everything, they could not find out what was causing this issue, so I'm stuck with a non-repairing car. NOTE: I would not buy a Kia Soul till you make sure that whole day it will work for you, they RIPPED ME OFF and my payments are $682.00 a month More

Report | Print

We bought our 2024 Kia Seltos on May 30th. Mike Todd worked with us. Mike was open and honest re any question I asked or any concerns we had. Since I (the woman) did all the negotiating, t Mike Todd worked with us. Mike was open and honest re any question I asked or any concerns we had. Since I (the woman) did all the negotiating, this made a big impression on me. We dealt with another dealership (not Kia) earlier that morning that refused to acknowledge any question I asked. I was very upfront with Mike on what I wanted, and what price we expected to pay. He, and Scott Murray (finance) made it happen. It took 4 hours, but it was a very smooth and easy process. We were treated so well throughout the entire process. I have already bragged about the great service we received, but Hagerstown Kia is already known by many in Boonsboro for being very easy to work with. More

Report | Print

I talked to the Hagerstown KIA The day I bought a Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on dash and for a new car that's bad, so i called Hagerst Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on dash and for a new car that's bad, so i called Hagerstown Kia and so the car was in the shop 5 times, and they are trying to find out what is causing the problem. the warning lights come on my dash every day since i bought the car, i have print outs and dates and times of everything, My hopes they can find out the bad issue. More

Report | Print

Great used car buying experience From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience was smooth and painless. I had set up to view two other Honda's with another dealer and was recommended to check out Hagerstown Kia. I gave them a call, Richard was very accommodating and made all the arrangements for the visit. When I called back to change the day and time of the visit it was seamless. My wife and I went out from Westminster and looked at a CR-V EX-l and Touring model. Our salesman was Mike Todd, nice man, no pressure, friendly approach and a great customer service. Rich Whittington the finance man was just as professional and accommodating. Highly recommend this dealership for you next purchase. More

Report | Print

Kia soul Great experience buying a new vehicle. Mike Todd was super😁 Love the kia soul we got 37 mpg driving home to marlinton, wv. It was a 5 hour drive t Great experience buying a new vehicle. Mike Todd was super😁 Love the kia soul we got 37 mpg driving home to marlinton, wv. It was a 5 hour drive to the dealership, but it was worth the drive. More

Report | Print

Excellent Service We have been very pleased with services received at Hagerstown Kia. From selecting a vehicle to financing, the staff make the process go smoothly. I h We have been very pleased with services received at Hagerstown Kia. From selecting a vehicle to financing, the staff make the process go smoothly. I highly recommend this dealership! More

Report | Print

Excellent Service We visited Hagerstown Kia looking to buy a Kia Forte. Our salesperson was knowledgeable about the car and all its features. It was a very smooth proce We visited Hagerstown Kia looking to buy a Kia Forte. Our salesperson was knowledgeable about the car and all its features. It was a very smooth process from start to finish and I would highly recommend this dealership to family and friends. More

Report | Print

I just purchased my car so I have not had it serviced yet. Mike was very welcoming went I entered the show room. I didn't purchase the car on the first day but Mike stayed in contact with me until I was ready Mike was very welcoming went I entered the show room. I didn't purchase the car on the first day but Mike stayed in contact with me until I was ready to buy. He was very friendly and cared about helping me select the right car for my needs. I would highly recommend Mike to anyone that I know that is looking for a car. More

Report | Print

Looking For a Used CR-V When I walked up to the door I was greeted very cordially by Mike Todd, unlike other dealerships where I have had to search for a sales person. Mike m When I walked up to the door I was greeted very cordially by Mike Todd, unlike other dealerships where I have had to search for a sales person. Mike made the job of finding the vehicle I was looking for very easy, showing me one that had just been traded in and wasn't on the lot yet. Working with Mike was the most pleasant purchasing experience I have ever had at a car dealership. More

Report | Print

Awesome Answered all questions everyone was respectful and helpful made the process quick and painless highly recommend and will be a returning customer to Ha Answered all questions everyone was respectful and helpful made the process quick and painless highly recommend and will be a returning customer to Hagerstown kia More

Report | Print