Mike Titus
Mike Titus at Hall Mazda
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Mike Titus

Parts Manager

Hall Mazda

4372 Holland Rd
Virginia Beach, VA 23452

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12 Reviews
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12 Reviews

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12 Reviews of Mike Titus

July 15, 2024

Dealership Rating
Employee Rating

They are consummate professionals They don’t just sell cars, they sell Lifestyle change upgrades. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Hall Mazda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2021

Dealership Rating
Employee Rating

I’ve been with this dealership 20 years. Now I’m bringing my children and grandkids to see how a team works together for excellent! More

by Brenda Case
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Portis, Trent Wilson, JoLynn Dye , Virgil Ware, Mike Wells, Regal Yancey, Regal in the Financial Department

Apr 28, 2021

Hall Mazda responded

Hi Brenda, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much again for choosing Hall Mazda Virginia Beach as your first choice for service!

October 22, 2020

Dealership Rating
Employee Rating

Madza service team took their time, accessed the problem and did a great job with a reasonable price Thank you for a job well done! More

by Brenda Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Portis, Desiree Decker, Trent Wilson, JoLynn Dye, Glenn Askew , Virgil Ware, Mike Wells, Mauri Wimbush

Oct 26, 2020

Hall Mazda responded

Brenda, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

September 02, 2020

Dealership Rating
Employee Rating

My experiences with Mazda has been great. I feel they are excellent doing the work needed. Haley A. is great..She has a great person... More

by smithearlene61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hayley Archibald, Amanda Bridgett

August 21, 2020

Dealership Rating
Employee Rating

Worst service I ever had at a car dealership.set up an appointment for me kept me waiting for an hour then told me the part didn't come in. Charge my bank card and I still don't have the money back.I will More

by jayodell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Hayley Archibald

Sep 04, 2020

Hall Mazda responded

Jayodell, thank you for your feedback. Unfortunately, we have been unsuccessful in trying to contact you thus far via phone. Our Service Manager, Kamal Maasry, would like to speak with you personally regarding your experience. At your convenience, please contact Kamal directly at 757-631-7025 or send us a private message with your preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

July 09, 2020

Dealership Rating
Employee Rating

Great customer service. Would recommend to friends and family for sales and service. Friendly environment. Great people to work with. Will definitely bring all my vehicles here. More

by itoczar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kamal Maasry, JoLynn Dye , Hayley Archibald, Zar Samonte, Mike Wells

February 10, 2020

Dealership Rating
Employee Rating

Trent sold me a CX5 and CX9 I had such a pleasant experience buying a CX5 from Trent I bought a CX9 three weeks later! He's friendly and professional and knowledgeable. It was a More

by Lkelly03@g
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trent Wilson , Mauri Wimbush

Feb 12, 2020

Hall Mazda responded

Hi, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 29, 2020

Dealership Rating
Employee Rating

It was a very good experience dealing with Hall Mazda. The staff were friendly and helpful throughout the process. Moreover, I am favorably impressed with the Mazda product. John Knoble More

by John Knoble
Recommend Dealer
Yes

Other Employees Tagged: JoLynn Dye , Kris Bradney, Amanda Bridgett, Mauri Wimbush

Jan 31, 2020

Hall Mazda responded

John, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2020

Dealership Rating
Employee Rating

We brought our first Mazda in 2017. It was a cx3 Mr. Pena was our sale representative and he was excellent. Our sale experience was so great we went back in 2019 to buy another car. Sadly we did not see Mr.P More

by nuitfluer
Recommend Dealer
Yes

Other Employees Tagged: Robert Pena, Trent Wilson

Jan 06, 2020

Hall Mazda responded

Thanks for taking the time to leave feedback about your experience with us. If you have any additional needs or questions, don't hesitate to reach out. We are always happy to help!

November 04, 2019

Dealership Rating
Employee Rating

Arrived at my scheduled parts replacement appointment today, 11/4/19 only, after being there one, to find that an incompetent part employee had ordered the wrong part. What a total inconvenience that. wa More

by Mike W.
Recommend Dealer
No

Other Employees Tagged: Hayley Archibald, Lew Jeane Dizon, Leslie Havard

Nov 21, 2019

Hall Mazda responded

Mike, thank you for taking the time to provide feedback. We appreciate your business and regret to hear that you did not have a more positive experience at our dealership. We understand that you have been in contact with our Service Manager, Kamal Maasry, regarding your concerns, and sincerely apologize for any inconvenience we may have caused due to the wrong part being ordered for your vehicle. If we may be of further assistance, please do not hesitate to contact Kamal directly at 757.631.7025. Thank you.

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