Mike Stock
Mike Stock at Crest Volvo Cars
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Mike Stock

Volvo Certified Product Specialist

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
30 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

5.0

30 Reviews

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30 Reviews of Mike Stock

April 01, 2025

Dealership Rating
Employee Rating

mike was patient, professional and very nice to work with, he met my request, and helped us go to crest volvo instead of other dealership More

by MAZIN_AWD
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that Mike was patient, professional, and helpful in meeting your needs. It’s great to know he helped you choose Crest Volvo over other options. We truly appreciate your trust and are glad to have had the opportunity to assist you!

March 20, 2025

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Employee Rating

Excellent service writers; punctual; friendly;clean; alway has a loaner; gets the job done in a timely manner. Love this dealership!! More

by Lwbergin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham , Chad Rison

Mar 21, 2025

Crest Volvo Cars responded

Thank you so much for the fantastic review! We're thrilled to hear that you’ve had such a positive experience with our service team. Punctuality, friendliness, and efficiency are things we strive for, and we're glad to know we hit the mark for you. We truly appreciate your loyalty and look forward to continuing to serve you!

March 07, 2025

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Employee Rating

Lot's of issues with car. Having same issues over and over. Happy to discuss with you. More

by SWETANG98
Recommend Dealer
No

Other Employees Tagged: Lyn Ford

Mar 11, 2025

Crest Volvo Cars responded

We understand that you are experiencing ongoing issues with your car, and we appreciate your willingness to discuss this matter further. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 so we can assist you in resolving these concerns.

March 01, 2025

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Crest Volvo is Amazing and the service they provide is incredible! Chad and all of the crew there are Soo Friendly and accommodating. I go to the dealership very regularly to keep my Volvo as clean as p More

by LISAHYMAN_530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Rison, Rico

Mar 04, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear that you find our staff amazing and appreciate the incredible service provided by Chad and our team. It's great to know that you enjoy our free car wash perk and that we can help keep your Volvo clean. We look forward to seeing you again soon!

February 24, 2025

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Employee Rating

I was very pleased with my service visit to Crest Volvo. Lynn was efficient and personable as usual. He's what keeps us coming back. I do, however have a frustration that may change that. It was my underst More

by Pat Bielamowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Gage Rucker

Feb 25, 2025

Crest Volvo Cars responded

Thank you for your feedback, and we appreciate your continued trust in Crest Volvo. We're glad to hear that Lynn provided you with efficient and personable service. We truly understand your frustration regarding the unexpected costs, especially after being told the car was "good as new." We will certainly take your comments into consideration to improve communication about warranty details moving forward. Your satisfaction is important to us, and we hope to continue serving you in the future with a more seamless experience. If you have any questions or concerns, please don't hesitate to reach out.

February 10, 2025

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Employee Rating

We had a little bit of an issue. We live 2 hours away. Once we got the car home, we started experiencing loud popping and grinding sounds. My husband figured out that it was a bra More

by vquinby57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Crest Volvo Cars responded

Thank you for sharing your experience with us. We understand how concerning it must have been to encounter a brake issue so soon after bringing your vehicle home, especially with the distance you traveled. We’re glad to hear that Brian Bingham was able to quickly address the problem and get you back on the road with confidence. We appreciate your patience and are happy to know that this resolution restored your trust in us. Regarding the missing cargo cover, we’d be happy to look into this further—please feel free to reach out if there’s anything we can do. We look forward to assisting you again in the future!

Feb 13, 2025

Crest Volvo Cars responded

We will be sending you a cargo cover and appreciate your buisness!

Feb 12, 2025

vquinby57 responded

Yes. I would love if you wouldn’t mind looking further into the missing cargo cover. I would appreciate it. Thank you.

Feb 13, 2025

vquinby57 responded

Thank you so much Max! We can not Thank You enough! We will see you again as we will be doing all of our maintenance service with you. Also, we look forward to doing business with Crest in our future, when it is time to trade vehicles. Thank you again. Most sincerely, Gary & Vicki Quinby

February 10, 2025

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return customer. always a great experience - both sales and service. Mike in sales - Locke in finance - Skye helping with vehicle technology setup and of course Lyn i More

by timeonthelake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Max Caplin, Lyn Ford , Skye - vehicle tech setup

Feb 11, 2025

Crest Volvo Cars responded

Thank you for being a loyal customer! We’re thrilled to hear that you’ve had consistently great experiences with our team, from sales to service. Mike, Locke, Skye, and Lyn are all dedicated to providing excellent service, and we’re so happy to hear they’ve helped make your visits enjoyable. We truly appreciate your continued trust in us, and we look forward to serving you again soon!

January 28, 2025

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Employee Rating

I love VOLVO and having Mike helping us to choose and get the.best deal is priceless! More

by DoloresF
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 29, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with Mike and your love for Volvo. Our team takes great pride in helping customers find the perfect vehicle and ensuring they receive an exceptional purchasing experience. Mike's commitment to finding the best deal for you reflects our dedication to customer satisfaction. Your enthusiastic feedback means a great deal to us, and we appreciate that you took the time to share your experience. Thank you for choosing our dealership and for your continued trust in the Volvo brand.

August 24, 2024

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Employee Rating

My buying experience was very relaxed. No high pressure sales personnel. Just Good Folks that did their best to make me comfortable. More

by jcjamn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Shellworth, Locke Reynolds

Aug 28, 2024

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that your buying process was relaxed and that our team made you feel comfortable without any pressure. It’s our goal to provide a positive and stress-free experience for all our customers. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

April 17, 2024

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Employee Rating

Overall process was smooth and both associates were friendly/professional. Vehicle was as advertised and I would recommend. More

by scottwayne74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds

Apr 18, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that your car buying experience with us was smooth, professional, and friendly. It means a lot to us that both associates you interacted with made a positive impression. We strive to create a welcoming and informative environment throughout the entire buying process. We're also glad to hear the vehicle lived up to its online description! Transparency and accurate information are important to us. Thank you for recommending us! We look forward to helping others find their perfect car just like you did.

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