Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Mike Smith Ph.D
Refer Me
Mike Smith Ph.D
Facilitator
Earnhardt Hyundai North Scottsdale
8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
69 Reviews
69 Reviews of Mike Smith Ph.D
March 16, 2021
Mike Smith and Nazy Helmy lead and manage the Complimentary Valet Service program which is second to none, The scheduling, service, pickup and delivery have been superb over the past 2 1/2 years Complimentary Valet Service program which is second to none, The scheduling, service, pickup and delivery have been superb over the past 2 1/2 years.. More
by Jack L
June 14, 2018
Wouldn’t recommend I don’t really like reviewing things, especially when it’s negative, but I am completely unsatisfied with my purchase from this dealer. I bought a use I don’t really like reviewing things, especially when it’s negative, but I am completely unsatisfied with my purchase from this dealer. I bought a used car a few weeks ago. Yes I understand, it’s a used car, but the condition of this car is seriously unacceptable. When I test drove the car, I immediately noticed the strong cigarette smell left from previous owner. Being a non smoker, I was very concerned. The sales man was confident the smell would be taken care of by the time I came back in to pick up the car. Sure enough, the day I came to pick up the car, the smell was still there and stronger than ever. At this point, I have spent near $100 on trying to fix the smell myself. I have also taken the car to the dealer 3 times, sat there for hours, and still no luck on getting the smell out of the vehicle. I am not sure what method they are using to take care of this smell, but it isn’t working. Not only was I sold a car that reeks of dusty cigarette smoke, less than 3 weeks after buying, one of the tires exploded on the 101 because it was so worn out. Never in my life have I heard of someone having to buy all new tires for a car they just purchased. Along with the smoke smell, and tires, the button on my shifter is broken and makes it hard for my to put car into drive and park. Being a woman, I feel as though I was taken advantage of and sold a xxx used car. I’ve bought better cars from buy here pay here lots. I really wish for once I could have a positive car buying experience. Never again will I purchase a car from this dealer. And I would highly suggest people stay away, or get someone who knows cars very well to do a detailed inspection before buying a car from these guys. More
by Amanda215
Other Employees Tagged: Tony Femiano, Bob Paulson, Jim Tonelli , James Orosco, Michael Ruff
January 27, 2018
5 Star Experience! Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute sch Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute scheduling conflict to get our Sonata in for an oil change. In addition, he identified and corrected a recall campaign concern. The entire team at Earnhardt Hyundai-North Scottsdale are awesome!, especially Michael S., and Anthony F., who have always been great to us for many years!! More
by Preston Golston - Alexandria DiDomizio
Other Employees Tagged: Tony Femiano, Norm Rosen , Doug Bjarko, Jason Coburn, Matt Kirwan, Adam Rodriguez, Robert Sandberg, Michael Southern
November 10, 2017
Great service This is my third purchase from this dealership. Jonathon Gorton was a pleasure to work with. Ian Parker was great in finance as well. Looking forward This is my third purchase from this dealership. Jonathon Gorton was a pleasure to work with. Ian Parker was great in finance as well. Looking forward to working with Michael Smith Concierge as well. More
by folgerdoug
Verified CustomerOther Employees Tagged: Ian Parker, Jonathan Gorton
October 19, 2017
Great Experience This was probably the best experience we have had when purchasing a vehicle. Everything went smoothly, and all our questions were answered. Farid s This was probably the best experience we have had when purchasing a vehicle. Everything went smoothly, and all our questions were answered. Farid suggested we take the Genesis home overnight to be sure it fit in our garage. It sealed the deal!!! Everyone at the dealership made us feel welcome, answered our questions and all the different people we talked to transitioned very easily through the process. We would definitely recommend the dealership and the car to anyone we know who is thinking of buying a new car. More
by mmcarzoli
Other Employees Tagged: Farid - our salesman
October 13, 2017
Sales Manager is a Star Sales staff was friendly and knowledgeable, with the Manager, Jim Tonelli, personally involved to make sure the entire process was 4.0. It was obviou Sales staff was friendly and knowledgeable, with the Manager, Jim Tonelli, personally involved to make sure the entire process was 4.0. It was obvious to both my wife and me that this Sales Department is committed to high level customer service. Very impressive. More
by jpschear
Other Employees Tagged: Jim Tonelli , Tristan Crook, Kyle Frame
October 09, 2017
PURCHASE OF G90 HAD EXCELLENT EXPERIENCE IN BUYING OUR FIRST GENISIS. JULIAN FOLDES WAS PATIENT AND KNOWLEGEABLE. JAMES OROSCO ASSISTED THE SALE. I MET BEN GIRARD HAD EXCELLENT EXPERIENCE IN BUYING OUR FIRST GENISIS. JULIAN FOLDES WAS PATIENT AND KNOWLEGEABLE. JAMES OROSCO ASSISTED THE SALE. I MET BEN GIRARD IN SERVICE AND I'VE ALREADY HAD MICHAEL SMITH TO THE HOUSE TO ASSIST WITH INDOCTRINATION. THE COMPLEXITY OF THE G90 MAKES ME THINK I WILL SCHEDULE MICHAEL FOR A FOLLOW UP VISIT ALL WAS VERY PROFESSIONAL IN CLUDING THE DIRECT MAIL PIECES. WE ARE VERY PLEASED WITH OUR PURCHASE AND PROUD OF OUR NEW CAR More
by blsparks1
Other Employees Tagged: Julian Foldes , James Orosco, BEN GIRARD
September 23, 2017
Happy New Customer and G90 Owner See previous review. Happy with process of trading in my car and buying a new car. Happy to recommend my salesman and entire staff I dealt with. See previous review. Happy with process of trading in my car and buying a new car. Happy to recommend my salesman and entire staff I dealt with. More
by 35sp
Other Employees Tagged: Jim Tonelli, Jonathan Gorton , Tristan Crook
September 08, 2017
Best car buying experience ever The whole car buying experience start to finish was a pleasureable, professional, knowedgeable and efficient process. I got the car I wanted, quickly The whole car buying experience start to finish was a pleasureable, professional, knowedgeable and efficient process. I got the car I wanted, quickly at the best price with the best service! More
by ssi.nancy
Other Employees Tagged: Julian Foldes, Ian Parker , Michael Ruff
September 08, 2017
Great buying experience Friendly, knowledgeable, professional and accommodating. An excellent buying experience. I have already referred a relative and friend both of whom e Friendly, knowledgeable, professional and accommodating. An excellent buying experience. I have already referred a relative and friend both of whom experienced the same excellent buying experience as I had. More
by faberanek
Other Employees Tagged: Tony Femiano , Chris Dixon, Kyle Frame
