Mike Siebert
Mike Siebert at Ken Ganley Westside Imports

Mike Siebert

Hyundai Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

4.7
19 Reviews
4.7

19 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

19 Reviews of Mike Siebert

January 09, 2025

Dealership Rating
Employee Rating

The appointment was exactly what was described. They gave me a accurate wait time and I was out when they said I would be. More

by SAUTOANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

1st time buyer at KG Hyundai. So far so good. Was there for service on a recall. More

by OBRIENG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2024

Dealership Rating
Employee Rating

Very professional, personable, and efficient. The best. The best. The very best. Can’t say enough. More

by DANKOSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jazmin Parks, Cyrus Jones

December 21, 2024

Dealership Rating
Employee Rating

Completely bad experience. Awful. I would’ve gotten better service at Autozone. My issue was a tire that was losing air. If the back and forth I went through just for that (i More

by HBCBMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leron Burshtein

November 19, 2024

Dealership Rating
Employee Rating

Cyrus kept us up to date and was excellent to work with! The whole team was great! More

by TPATAKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Jones

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 17, 2024

Dealership Rating
Employee Rating

Got appointment on the date that I requested. Service was done in just an hour More

by RELO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

September 05, 2024

Dealership Rating
Employee Rating

Oil change not reset, sandi would not give directions, said tech would email how to reset, tech never sent direction. So my car says I need an oil change, I have a warning light on the dash and Hyundai i More

by MAKINGNOISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma

Sep 25, 2024

Ken Ganley Westside Imports responded

We would like to assist you better to help rectify the situation. Please give our service manager Mike Siebert a call at 440-734-2000 so he can better help you. Thank you.

August 07, 2023

Dealership Rating
Employee Rating

Michael and Louis were outstanding! !! Sales and service are second to none. I wouldn’t go anywhere else!!!! More

by juneprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Sandi Kuzma , Ariella Cancel, Louis cheers

Aug 09, 2023

Ken Ganley Westside Imports responded

Hi Juneprez, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 07, 2023

juneprez responded

Highly recommend! Great experience.

July 15, 2023

Dealership Rating
Employee Rating

People working there are great. My main problem is that the car was damaged before it was sold to me and that was never disclosed. To the service department’s credit they corrected More

by MIKETHOMASA8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma , Kevin Duffin, Trey Keyes

Jul 17, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 17, 2023

Ken Ganley Westside Imports responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 21, 2023

Dealership Rating
Employee Rating

After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all More

by mariawolfe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jun 23, 2023

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

Dealership Inventory (1098 Vehicles)

used 2023 Subaru Forester car, priced at $28,000
2023 Subaru Forester
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Hyundai Tucson car, priced at $29,868
2025 Hyundai Tucson
new
Hampton Gray exterior
FWD
used 2022 Subaru Outback car, priced at $24,677
2022 Subaru Outback
used
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $33,040
2024 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2025 Subaru Outback car, priced at $29,224
2025 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2022 Subaru Impreza car, priced at $21,277
2022 Subaru Impreza
used
Ice Silver Metallic exterior
CVT
All-wheel Drive