Mike Schmidt

As soon as I called, I got an appointment same day. The customer service was excellent. By the time I arrived they were waiting for me to look at my car and had thr shuttle available to get me to work The customer service was excellent. By the time I arrived they were waiting for me to look at my car and had thr shuttle available to get me to work. My car was fixed the same day. I will never go anywhere else for my Mercedes benz services! Amazing staff and wonderful customer Service. Thanks! Savannah . More

by Savannah Verified Customer Verified Customer

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Did a fine job. Car in & out of service shop in a timely manner, as promised. Friendly & helpful staff. Car in & out of service shop in a timely manner, as promised. Friendly & helpful staff. More

by stacy18 Verified Customer Verified Customer

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Really friendly staff. Have taken care of any issues with the vehicle and always confirm that the job was done correctly. Have taken care of any issues with the vehicle and always confirm that the job was done correctly. More

by Daniel Verified Customer Verified Customer

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Good service with no issues and quick and easy to schedule and pickup of car schedule and pickup of car More

by gilmergreg Verified Customer Verified Customer

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I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More

by c.darensburg Verified Customer Verified Customer

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Evan was sicke that day so Mike covered for him. He was very courteous and helpful. He even explained the DEF system so the next time I have a problem I’ll know whether it needs fluid added or just He was very courteous and helpful. He even explained the DEF system so the next time I have a problem I’ll know whether it needs fluid added or just a bad sensor. He also offered shuttle service which I really appreciated. More

by MGHUSS65 Verified Customer Verified Customer

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Bought several cars at the dealership and always had a great experience. Love my G wagon. great experience. Love my G wagon. More

by DIANEDONOFRIO Verified Customer Verified Customer

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Great service and friendly staff. Always helpful and get back to you if you have questions Always helpful and get back to you if you have questions More

by Barb Stellmacher Verified Customer Verified Customer

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Very good experience all around. One two three four five six seven eight nine ten One two three four five six seven eight nine ten More

by jettaatkinson05 Verified Customer Verified Customer

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Just as helpful during routine maintenance as a full-blown emergency…we don’t know what we’d do without the professional service team at M-B of Salem! Great job and great customer service! full-blown emergency…we don’t know what we’d do without the professional service team at M-B of Salem! Great job and great customer service! More

by THEA.PHIFER Verified Customer Verified Customer

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