Mike Schmidt

Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Salem! More

by TRISTAN FEKETE Verified Customer Verified Customer

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I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More

by SALLY.WELTER Verified Customer Verified Customer

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Very professional and knowledgeable staff. Clean facilities with a very nice waiting room and amenities. Clean facilities with a very nice waiting room and amenities. More

by CCRAWFORD8 Verified Customer Verified Customer

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I love taking my car to Mercedes-Benz of Salem for service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they ma service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they make me feel like a valued customer and go above and beyond to ensure everything is perfect. The team is professional, attentive, and they truly make me feel special every time. I can always trust that my car is in excellent hands. Highly recommend them for both exceptional service and a top-notch customer experience! More

by CHONA_BROWN Verified Customer Verified Customer

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All of a sudden my car wouldn't start I was all by myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes of Salem. That was the only call I had to make that day. After that it was like magic; someone from the dealer came quickly to attempt to jump start my car and after a tow truck. Since it didn't start Mercedes sent their roadside assistance, who then sent a tow truck to take my car to Mercedes of Salem. Since I was car-less they also offered a $100 voucher for a "FREE" Lyft ride anywhere I needed to go. In three days she was fixed with a new starter, even though the part was not in stock There was a few facts that stand out for me: I paid nothing for the extra roadside assistance service and honestly that's a huge savings. Secondly, I didn't feel alone, stuck and without help. Thank You Donofrio Family.....and Mercedes Service Dept! More

by Donna G Verified Customer Verified Customer

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Always only the best auto and customer service. This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a m This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a mechanical transaction. More

by OLGA.KUZMIN Verified Customer Verified Customer

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Every one is knowledgeable and service was down on time I am very pleased with the dealership. am very pleased with the dealership. More

by Touche’ Verified Customer Verified Customer

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Great service as always Don is the best Mercedes service wouldn’t take my car anywhere else wouldn’t take my car anywhere else More

by MAGGYONTHEBEACH Verified Customer Verified Customer

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Consistant great service start to finish at every visit from the entire friendly and informative crew. from the entire friendly and informative crew. More

by bendcats Verified Customer Verified Customer

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Tony & everyone in Mercedes service have been amazing in getting to the bottom of my car problems. They went above & beyond! getting to the bottom of my car problems. They went above & beyond! More

by CSAULLS Verified Customer Verified Customer

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