Mike Sauber

I had a truly great experience with Dana Ford! For me, this was an online out-of-state purchase. I had never considered or attempted that before, nor did I think I ever would. The car was For me, this was an online out-of-state purchase. I had never considered or attempted that before, nor did I think I ever would. The car was just as advertised, and so was the price. My communication with Dana Ford began with just a few questions online, Most were answered promptly and sales staff reached out to confirm availability and provide additional details. Dana employees were never pushy and always friendly and helpful.. Bottom line, Dana Ford treated me the way I would want to be treated, and that doesn’t often happen in car sales. I was very pleased with everyone I talked to and eventually met when I arrived to inspect, test drive, and purchase the car. It was a memorable experience in a good way, and that rarely happens with a car purchase. Thank you Dana employees…very well done! More

by mikealfred123 Verified Customer Verified Customer

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Efficient, reliable, great guidance, best prices. Have been dealing with Dana for about 20 years now and have been very satisfied. Have been dealing with Dana for about 20 years now and have been very satisfied. More

by dneedles23 Verified Customer Verified Customer

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I have bought many trucks over the years . Ford trucks. Best buying experience was with this dealership. Ford trucks. Best buying experience was with this dealership. More

by THMSVNZ Verified Customer Verified Customer

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The reception takes you in right away and there is no hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. More

by SMOKERCOP Verified Customer Verified Customer

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Great service, very good Sales Personal, especially Jeff Hurley, very helpful and patient. We had a great experience. Hurley, very helpful and patient. We had a great experience. More

by seyranyan.artyom Verified Customer Verified Customer

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I think the misrepresentations and behavior was criminal and I have filed a complaint to that effect and I have filed a complaint to that effect More

by Jcarraro Verified Customer Verified Customer

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Service department has not lived up to my expectations. I have to call several times and leave many many messages before getting to speak to anyone with my car issues.. I’ve been with Dana for over seven y I have to call several times and leave many many messages before getting to speak to anyone with my car issues.. I’ve been with Dana for over seven years and I’m so disappointed with their lack of attention to a faithful customer. More

by secretarymtcarmel Verified Customer Verified Customer

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Salespeople were friendly and helpful and very professional . The pace was clean. Would recommend dealership to everyone. professional . The pace was clean. Would recommend dealership to everyone. More

by eazzato Verified Customer Verified Customer

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Very pleasurable to work with, they got everything done and made things very simple and easy. Very professional. and made things very simple and easy. Very professional. More

by commercialtopnotch Verified Customer Verified Customer

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Jorge Cornet was very nice and extremely professional and explained the various options in the 2019 Ecosport of whatever I wasn't familiar with. Mike Sabeur, Manager was 30 minutes late in meeting me for our explained the various options in the 2019 Ecosport of whatever I wasn't familiar with. Mike Sabeur, Manager was 30 minutes late in meeting me for our appointment that was scheduled at 1:30 p.m.. I actually was thinking of leaving the dealership when he didn't show up by 1:45 p.m. but I chose to wait a little while longer. Chin Poon, in financial services was very nice as well however I couldn't help but feel he was pushing me into coverage giving me different scenarios of how I might regret not getting it that I felt was not necessary and I was not happy with the relentless pressure to buy more coverage. I felt it was a waste of over 30 minutes of my time due to the fact that he saw that I really wasn't interested. I should have ended this portion of the transaction as soon as I realized he was trying to make me buy more coverage. That was my fault. When people aren't interested in pursuing more mechanical coverage that should be the end of it. A Finance person should not keep trying to pursue a transaction when it's obvious the customer does not want it. More

by ROMEO56 Verified Customer Verified Customer

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