Mike Rodenbaugh
Mike Rodenbaugh at Wagner Kia of Shrewsbury

Mike Rodenbaugh

Service Advisor

Wagner Kia of Shrewsbury

730 Boston Turnpike
Shrewsbury, MA 01545

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3 Reviews
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3 Reviews

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3 Reviews of Mike Rodenbaugh

March 17, 2025

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Slowest service department I have ever dealt with. No loaner cars even tho we bought BRAND NEW! Brought my brand new car in for a faulty tire pressure sensor only to be told they have to order the stu More

by garrett01760
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Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2025

Wagner Kia of Shrewsbury responded

We pride ourselves in exceptional service and treating our guests with courtesy and respect. I am sorry and disappointed that we let you down. I would like to learn more about your visit and see if we can improve your experience. Please reach out to me directly at your earliest convenience. Edwin Cifuentes, General Sales Manager

January 30, 2025

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Don't know what changed. At this dealership brought my kia in after a battle, Stan was great, he ended up putting a new motor in my sorento But Kia had a recall from mult More

by R_mawhinney
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Recommend Dealer
No

Other Employees Tagged: Stan Rambarran

June 09, 2021

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UPDATE: After less than 4 months with my 2018 Sportage purchased from Wagner KIA, EVEN MORE PROBLEMS and SAFETY ISSUES have appeared. The car now won't start (key not recognized), won't respond to the key More

by GSK
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jose

Jun 09, 2021

Wagner Kia of Shrewsbury responded

We are truly sorry to have not lived up your expectations. We hold ourselves to very high standards, and though we’ve come up short in this instance, we do look forward to vastly exceeding your expectations at your next visit.

Jul 16, 2021

GSK responded

UPDATE: After less than 4 months with my 2018 Sportage purchased from Wagner KIA, EVEN MORE PROBLEMS and SAFETY ISSUES have appeared. The car now won't start (key not recognized), won't respond to the key fog command of locking/unlocking, and the remote start button has been uninstalled (installed and manufactured by KIA). I'm driving around with a uncovered vehicle handle (to manually insert the key), never knowing when it'll work again. They sell you a certified pre-owned vehicle with numerous safety issues; they do not provide a loaner vehicle or a rental. I DON'T WANT TO DRIVE A CAR THAT IS BROKEN!! KIA is unconcerned! They don't even apologize for selling you a terrible product; instead, they point the finger upon you. Only buy a KIA if you have no other options.

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