Mike Rodenbaugh

Don't know what changed. At this dealership brought my kia in after a battle, Stan was great, he ended up putting a new motor in my sorento But Kia had a recall from mult At this dealership brought my kia in after a battle, Stan was great, he ended up putting a new motor in my sorento But Kia had a recall from multi switch, I was told they could check it out.Fuses headlights, whatever for 249. Part is free but any other parts they end up putting in are going to cost. Kia usa said they can't keep dealers from doing it, heard people same problem pay serious money to fix a recall, For second time To get it in for an oil change they are backed up over a month. Being january 29th. The next appt is Feb 28th Ended up going to Ron Bouchard up in Lancaster, for both oil changes. They got me right in More

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UPDATE: After less than 4 months with my 2018 Sportage purchased from Wagner KIA, EVEN MORE PROBLEMS and SAFETY ISSUES have appeared. The car now won't start (key not recognized), won't respond to the key purchased from Wagner KIA, EVEN MORE PROBLEMS and SAFETY ISSUES have appeared. The car now won't start (key not recognized), won't respond to the key fog command of locking/unlocking, and the remote start button has been uninstalled (installed and manufactured by KIA). I'm driving around with a uncovered vehicle handle (to manually insert the key), never knowing when it'll work again. They sell you a certified pre-owned vehicle with numerous safety issues; they do not provide a loaner vehicle or a rental. I DON'T WANT TO DRIVE A CAR THAT IS BROKEN!! KIA is unconcerned! They don't even apologize for selling you a terrible product; instead, they point the finger upon you. Only buy a KIA if you have no other options. Original post; If I could give negative stars, they would be -5, because they are working very hard on providing the worst costumer service. I brought a Kia Sportage less than 2 months ago, and the car has randomly die while driving TWICE!! I believe this is a serious problem, but they obviously disagree because they aren't in no rush to investigate the problem. Also the only service they provide on Saturdays is Oil Change. That's it. You literally have to use a vacation day to have service on the car. Also they don't provide transportation if you need to leave the car there and go to work and pick it up in the end of the day. Try to schedule to have car problems 1 month in advance, because this is when they will have an appointment available. If you can stay away. Stay FAR AWAY !! More

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