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Mike Rivera
Mike Rivera at Wallace Cadillac

Mike Rivera

Service Director

Wallace Cadillac

3555 SE Federal Hwy
Stuart, FL 34997

4.4
6 Reviews
4.4

6 Reviews

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6 Reviews of Mike Rivera

March 10, 2025

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Employee Rating

Emma was a fantastic salesperson. Went through finance quicker than going through the super market. Management team went out of there way to make the deal work for us. More

by Boys9196
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emma Fitzgerald-Swan

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March 01, 2025

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I had a great experience at the dealership. The location was clean and welcoming. The team was friendly and professional. Emma is a standout performer. She was knowledgeable, patient and treat More

by MAFERINA89
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Recommend Dealer
Yes

Other Employees Tagged: Angela Harrington, Rusty Wallace, Rick Ruiz, David Barnes , Mike Noland

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February 28, 2025

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I really like the XT5, and Mikeour salesman was very professional and curteous, pointing out the differences with each model. No pressure and straight forward with pricing and discounts. Going throug More

by MSGRIFFITHS3
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Recommend Dealer
Yes

Other Employees Tagged: Angela Harrington, Rusty Wallace, Rick Ruiz, David Barnes , Mike kenny

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February 27, 2025

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Mike Kinney did an amazing job in every step of the process. We love our new Cadillac XT6 and the absolute flawless purchase process! I highly recommend this dealer and Mike!!! More

by MICHELLEHALLMAN
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Recommend Dealer
Yes

Other Employees Tagged: Angela Harrington, Rusty Wallace, Rick Ruiz, David Barnes

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February 23, 2025

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Professional courtesy at it’s best and a very knowledgeable staff that take cares about you More

by ARAMI3105D
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Yes
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June 21, 2023

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Every time I have been there its a problem, today I saw them blantly rip off 2 older couples More

by Norm
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Recommend Dealer
No

Other Employees Tagged: Angela Harrington, Rusty Wallace

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Jun 21, 2023

Wallace Cadillac responded

Norm, thank you for providing us with feedback about your recent experience at our dealership. Based on the information you provided I'm unable to assist you. We have no record of who you are or what vehicle you had serviced at our facility. You also made tagged an employee who has not worked at our location for several years. Just want to verify you have the correct facility Please reach out to us directly so that we assist in answering any questions you may have about your experience. Please contact Mike Rivera directly with any questions at 772-286-3555 Ext. 14260.

Jun 21, 2023

Wallace Cadillac responded

Norm, thank you for providing us with feedback about your recent experience at our dealership. Based on the information you provided I'm unable to assist you. We have no record of who you are or what vehicle you had serviced at our facility. You also tagged an employee who has not worked at our location for several years. Just want to verify you have the correct facility Please reach out to us directly so that we assist in answering any questions you may have about your experience. Please contact Mike Rivera directly with any questions at 772-286-3555 Ext. 14260.

Jun 21, 2023

Norm responded

As far as the former employee the review app wouldn't let me proceed without picking a name,that dosent chage the fact the service dept hammered a senior gentleman for $1100 saying ' he didn't drive enough to blow out the carbon ' so you sell him on a injector cleaning, 'carbon 'would build up on SPARKPLUGS has zero to do with injection system

Jun 21, 2023

Wallace Cadillac responded

Norm, that is a correct statement, which is why we recommended the injector cleaning with the upper intake service. This combination service will address the injectors and decarbon the upper intake and valves. This carbon is a byproduct of the combustion process. We make these recommendations based on multiple factors which can include low mileage situations. I can assure you we did not take advantage of anyone, just advised. If you have any comments regarding your service please feel free to call me directly. Thank you,

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