Mike Riise

My wife and I just purchased a new 2025 Subaru Forrester from Albany Subaru and the experience could not have been better! The entire staff was extremely helpful, efficient, friendly, and everyone involved from Albany Subaru and the experience could not have been better! The entire staff was extremely helpful, efficient, friendly, and everyone involved worked very hard to ensure that we were completely satisfied with our new purchase. They were such professionals and treated us in the same way. They gave us a fantastic deal on our trade in, far better than other buying sites like Carvana or KBB, and made sure we were completely satisfied with the offer for the new vehicle. This was our third Subaru from Albany Subaru and we will not hesitate to come back again for our next car. Thank you Albany Subaru...Bryan and Ryan , you were both incredible, and we truly appreciate the wonderful attention you gave to us. We can't wait to hit the road with our new car. I would recommend this dealership to anyone who wants to purchase or lease a new car. It was an awesome buying experience. 5 STARS! Well done! More

by dkdorfler Verified Customer Verified Customer

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Overall the staff at Albany Subaru is terrific. They are responsive and friendly. Jan is an excellent salesman in the Used care department. We have has sometimes problems with the service depa They are responsive and friendly. Jan is an excellent salesman in the Used care department. We have has sometimes problems with the service department - not following through, etc. More

by anngaveyrisingstar Verified Customer Verified Customer

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Pleasant and competent staff make a necessary trip a pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condit pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condition. More

by docdanadkr Verified Customer Verified Customer

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I was offended by your marketing with three levels of service packages and prices when I simply wanted regularly interval service. Furthermore my 15% Costco Auto discount was not accepted despite Albany service packages and prices when I simply wanted regularly interval service. Furthermore my 15% Costco Auto discount was not accepted despite Albany being the referral service garage. And prices are just too high. While I have used Albany for years, I’ll be looking elsewhere for alternatives now. More

by rfbreuer Verified Customer Verified Customer

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Always a pleasure to deal with Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. More

by DEVIN7000 Verified Customer Verified Customer

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It was a good experience from start to finish. Friendly staff and great service. I highly recommend Albany Subaru Friendly staff and great service. I highly recommend Albany Subaru More

by sensibleshoes08 Verified Customer Verified Customer

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Always fast and easy to drop car off and the staff is kind and friendly. kind and friendly. More

by RAYBERRI Verified Customer Verified Customer

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Stephen was incredibly kind, patient and helpful understanding the nuances of the Ascent even though I was already clear what I was looking for. The dealership recognized I was a third time custome understanding the nuances of the Ascent even though I was already clear what I was looking for. The dealership recognized I was a third time customer of a new Subaru and went above and beyond to be sure I was satisfied with the service and the new car I received. Well done Albany Subaru, I would highly recommend this dealership! More

by EMILYSTONE30 Verified Customer Verified Customer

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Thanks Stephen & the Team in helping me on purchasing the Subaru. They ensured I got the best deal and benefits. Subaru. They ensured I got the best deal and benefits. More

by kimhchu Verified Customer Verified Customer

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I was very pleased with this dealership. They were very liberal with the test drive they permitted, and they negotiated the price generously. I expect to be happy with the used car I purchas They were very liberal with the test drive they permitted, and they negotiated the price generously. I expect to be happy with the used car I purchased, as well as the service they have given me and promised for the future. More

by bboster Verified Customer Verified Customer

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