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Mike Raffaele
Refer Me
Mike Raffaele
Sales & Leasing Consultant
McGovern Chrysler Jeep Dodge Ram
777 Washington St
Newton, MA 02460
11 Reviews
11 Reviews of Mike Raffaele
December 29, 2024
Very kind and helpful. They go above and beyond for their customers and is my go to dealer They go above and beyond for their customers and is my go to dealer More
by Scotty123110
Other Employees Tagged: George Harding, Jim Goldberg, Brian Rouleau, Braeden Gregg, Gary Usseglio, Mike Sobchuk, Chris Hubbard, Elaine Healy, Jennifer Martel , Ryan W
March 05, 2023
Great friendly customer service and my oil change and tire rotation was done in just a few hours! tire rotation was done in just a few hours! More
by andamore246
Other Employees Tagged: David Finnegan, Jeff Albert, John Campbell, Bill Vahey, George Harding, Jim Goldberg, Mike Sobchuk, Chris Hubbard
March 05, 2023
James is the best around, I went to five other dealers and they are the best. They also fix my work vans and do such great work... Bought my first jeep from them.. and they are the best. They also fix my work vans and do such great work... Bought my first jeep from them.. More
by Ironman1375
Other Employees Tagged: Jim Goldberg, Braeden Gregg, Gary Usseglio, Jennifer Martel , Loan
December 16, 2022
The service is outstanding and all staff professional. They take the time and make the effort to speak with customers and attend to both individual and vehicle needs. Full explanation is given to the cust They take the time and make the effort to speak with customers and attend to both individual and vehicle needs. Full explanation is given to the customer and and if necessary options expressed. I am always able to understand the work or trouble shooting with my vehicle. Pretty smooth operation while I grab a cup of coffee in waiting lounge. Satisfied. More
by gjchisholm
December 13, 2022
Everything was done on time and well, would highly recommend. I have always brought my car there. recommend. I have always brought my car there. More
by jblank
Other Employees Tagged: Jeff Albert, John Campbell, Bill Vahey, Brian Rouleau, Gary Usseglio, Mike Sobchuk, Chris Hubbard, Areg Avanesyan , Chris Benvie
November 26, 2022
Thank you fir everything happy thanksgiving Will see me soon at the end the year soon at the end the year More
by dimitry
Other Employees Tagged: David Finnegan, Jeff Albert, John Campbell, George Harding, Jim Goldberg, Louis Fouyolle, Braeden Gregg, Chris Hubbard, Areg Avanesyan
November 18, 2022
Highly recommend this dealer. Staffs are very friendly and welcoming. I feel secure to my car whenever i come to this shop. Staffs are very friendly and welcoming. I feel secure to my car whenever i come to this shop. More
by arjay
Other Employees Tagged: Mike Sobchuk
October 27, 2022
Very Good Customer Service Experience. Didn’t wait long at all in the waiting room. Didn’t wait long at all in the waiting room. More
by REID.LARSON12
Other Employees Tagged: David Finnegan, Jeff Albert, John Campbell, George Harding, Jim Goldberg, Louis Fouyolle, Braeden Gregg, Chris Hubbard, Areg Avanesyan
May 18, 2017
Excellent service, friendly staff I had a great experience at MCGOVERN, EXCELLENT SERVICE AND STAFF. The online rep came right out and introduce,d her self ,and brought me to my sales I had a great experience at MCGOVERN, EXCELLENT SERVICE AND STAFF. The online rep came right out and introduce,d her self ,and brought me to my sales rep Andrew Correia, I highly recommend Andrew, he was a great rep and made my buying experience very comfortable , pressure free,two thumds up all around!!! More
by Nelson Tirado
February 05, 2016
Disorganized dealership with poor management I recently leased a 2016 Jeep Cherokee through Baystate and would not recommend them to my worst enemy. The salesman Rafael lied about the Excise tax I recently leased a 2016 Jeep Cherokee through Baystate and would not recommend them to my worst enemy. The salesman Rafael lied about the Excise tax being included in my payments to the loan holder, which yes, could have been human error, but if that was the only issue, I would not be writing this review. He failed to deregister my plates so I was responsible for insuring the vehicle that I had turned in 10 days prior, and misled me to believe that the dealership was taking over the lease I was turning in as a trade in allowance on the 2016 Jeep Cherokee agreement. My fault for not seeing that in the mass amount of paperwork I was signing there was no trade in value listed, but naive me thought that since I was on the phone with ally and Rafael as he was getting the buyout information, there was no need to confirm the dealership would be taking over the lease. Now, I could potentially be responsible for the early termination fee, along with any damages that could have happened while the vehicle has been in their care for almost 3 weeks in a crammed lot where anything could happen. I would have taken pictures of the vehicle had I known that this was what I signed up for, but I was misled from the beginning. This dealership is so shady and if you read other YELP and car dealer review sites, the reviews speak for themselves. The service shop improves the ratings but do not be fooled, there are plenty of reviews that state how unprofessional, rude and disorganized this dealership truly is. More
by pk2016
