Mike Pierce
Mike Pierce at Big Star Cadillac

Mike Pierce

General Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
137 Reviews
4.8

137 Reviews

Write a Review

Dealership Experience

9 yrs

Industry Experience

29 yrs, 1 mo

Specialties & Trainings

Dealership Management, and Creating customers for life

137 Reviews of Mike Pierce

March 18, 2025

Dealership Rating
Employee Rating

Excellent customer service and fast turnaround! Bobby has always been great! Love Big Star Cadillac! More

by loriwhistler8488
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 19, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 17, 2025

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Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi More

by Esingleton
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 13, 2025

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Mark was an EXCELLENT salesman very Professional and Confident and made me very happy to have found him at Big Star Cadillac. More

by Tameka C.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 14, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 10, 2025

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Great purchase! Mike, Kelly and the team will always do their best to make your experience one to remember. More

by LYLY2005
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Wiem Head

Mar 11, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 11, 2025

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Mark Mauricio was wonderful, I purchased new car and Mike Pearce were so helpful and made sale smooth sailing! I love there service and kindness great place to buy vehicle 5 stars!!!! More

by patticlendening
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Feb 13, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Feb 11, 2025

patticlendening responded

I purchased 2 cars from Star Cadillac and Mark went extra way to insure the dents were taken out and scratches and the customer service is top notch, I highly recommend Mark Mauricio, he is great!!

February 01, 2025

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Mark Mauricio is absolutely awesome! He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at More

by Dana
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

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Perfect location with excellence in both sales and service! I’ve been a loyal customer for over 4 years and the the service department exceeds my expectations on every visit. More

by Lifenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 25, 2025

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Employee Rating

Loved our experience with Big Star and Mark. Everything went smooth and easy. Could not have asked for a better dealership or salesman! More

by Cassie Miller
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Keith Mujica

Jan 27, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 19, 2025

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Employee Rating

Beautiful show room and very friendly staff. We felt very welcomed and appreciated. Very good experience. More

by M202SABO
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 20, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 10, 2025

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Employee Rating

Big Star Cadillac made it easy buying our 2021 Cadillac and again with our 2025 Cadillac! Definitely great and easy to work with! More

by Keturah Sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Bobby Miller, Jose Teran , zzPhillip zzConnor

Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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