Mike Pierce
Mike Pierce at Big Star Cadillac

Mike Pierce

General Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
119 Reviews
4.8

119 Reviews

Write a Review

Dealership Experience

8 yrs, 8 mos

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

Dealership Management, and Creating customers for life

119 Reviews of Mike Pierce

November 17, 2024

Dealership Rating
Employee Rating

Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. More

by BERNADETTE.SELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Nov 18, 2024

BERNADETTE.SELLERS responded

You all are welcome and Amazing

November 11, 2024

Dealership Rating
Employee Rating

We have had an amazing experience with this dealership. Everyone has been super friendly and helpful. Jackson was the best sales person we've ever had and Lee has been extremely helpful in the service dep More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Dealership Rating
Employee Rating

I have bought 3 Cadillacs and counting from Chris. Do I really need to say more. More

by specv45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro, Bobby Miller

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 04, 2024

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Employee Rating

Mark was fantastic! It was my 60th birthday and my husband bought me the CT4-V that was in showroom. Mark made the car buying process so smooth and enjoyable. I felt More

by Lisa B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Nov 06, 2024

Big Star Cadillac responded

Thank you for your business and Happy Birthday! We are truly humbled by your kind words.

November 01, 2024

Dealership Rating
Employee Rating

BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 01, 2024

Dealership Rating
Employee Rating

Deal was not done correctly and in a timely manner. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. More

by TYSTUBBE
Service Time
Recommend Dealer
No

Other Employees Tagged: Angela Davis, Kevin Sonnier

Nov 04, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly should you have any other concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

October 30, 2024

Dealership Rating
Employee Rating

This was the best car buying experience we have ever had! Jackson went above & beyond to make sure we had everything we asked for. There was no high pressure from anyone, only positive vibes. Will definitely More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 26, 2024

Dealership Rating
Employee Rating

Ellos son muy agradables y me gusta los recomiendo mucho siempre me gusta ir a big Star Cadillac More

by noemaill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 25, 2024

Dealership Rating
Employee Rating

This dealership was amazing! They went above and beyond to help us find the exact car. Our salesman, Jackson, was the absolute best and we will definitely tell our friends and fa More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 25, 2024

Dealership Rating
Employee Rating

I want to give a huge thank you to Mark Maurico and Mike Pierce at Big Star Cadillac for their time and dedication on assisting me on getting my 2024 XT5 Cadillac. More

by Jonaemartin12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Oct 25, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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