20 Reviews
Write a Review20 Reviews of Mike Pierce
May 10, 2022
I appreciate the excellent service you provided for me and Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. Thank you and Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. Thank you More
Other Employees Tagged: Nick Taylor , James Falcone
April 16, 2022
Hyundai of Cool Springs was accommodating to all of my needs and was prompt, efficient and thorough in caring for my car. needs and was prompt, efficient and thorough in caring for my car. More
Other Employees Tagged: Freddy has always been your best customer service ambassador
February 07, 2022
Got a recall serviced on a trunk latch. The team was nice and quick to get the job done. They even topped of my fluids which was kind of them. Overall it was a great experience. and quick to get the job done. They even topped of my fluids which was kind of them. Overall it was a great experience. More
September 08, 2021
Having had service on Lexus, Mercedes, and Chevy's I have been terribly disappointed in the lack of communication from the service department. i have a new Palisade with a warranty problem and am on week 4 o been terribly disappointed in the lack of communication from the service department. i have a new Palisade with a warranty problem and am on week 4 of getting it repaired and 4 hours past due from promised repair time. No answer at the service department and the message box is full. I will not buy another Hyundai due to this and will be trading in shortly, if I can get it repaired. More
Other Employees Tagged: James Falcone
April 15, 2021
Kim and all of the people I saw at Hyundai of Cool Springs were get to work with. I had been to three car dealerships before coming here. Unlike the others, they respected me and gave me a fair deal. Springs were get to work with. I had been to three car dealerships before coming here. Unlike the others, they respected me and gave me a fair deal. I will continue to come back. More
Other Employees Tagged: Mark Salvino , Kim Duncan
February 02, 2021
Called for an appointment and they were able to book me on the same day. Routine scheduled maintenance interval performance and it was handled quickly and efficiently. on the same day. Routine scheduled maintenance interval performance and it was handled quickly and efficiently. More
January 25, 2021
Always great service, I have never had a bad experience with this dealership. I have a 2012 Hyundai Sonata and they have always done my service. Great people. with this dealership. I have a 2012 Hyundai Sonata and they have always done my service. Great people. More
Other Employees Tagged: James Falcone, Tim O'Leary
November 22, 2019
This dealership is outstanding! Their service and professionalism is simply the best! Each time they deliver exactly what they promise......great service at competitive prices! professionalism is simply the best! Each time they deliver exactly what they promise......great service at competitive prices! More
Other Employees Tagged: James Falcone, Tim O'Leary
September 24, 2019
Great Service Department Hyundai of Cool Springs has a great service department! Tim, James, and Mike make sure all of your car service needs are taken care of correctly and Hyundai of Cool Springs has a great service department! Tim, James, and Mike make sure all of your car service needs are taken care of correctly and in a timely manner, If you own a Hyundai, this is the place to go! More
Other Employees Tagged: James Falcone, Tim O'Leary
February 07, 2019
Great Experience This is the third vehicle that I have purchased from Hyundai of Cool Springs. In each instance I have found Oscar to be extremely easy to work with- v This is the third vehicle that I have purchased from Hyundai of Cool Springs. In each instance I have found Oscar to be extremely easy to work with- very focused on customer experience. Mark in Finance was very helpful and found me a few hundred bucks by canceling an old warranty. Service Managers are all great and usually the service department is fairly quick for routine matters. All in all an excellent experience. More
Other Employees Tagged: Mark Salvino , Oscar Benavides, James Falcone, Tim O'Leary