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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford
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Mike Pfender

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
273 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

20 yrs, 11 mos

5.0

273 Reviews

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273 Reviews of Mike Pfender

September 26, 2024

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Employee Rating

The staff was very helpful and the service was very fast. I definitely will come back again. More

by Braden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Shottenkirk Toyota Weatherford responded

Braden, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

September 24, 2024

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Employee Rating

My experience with Mike Pfender in service was exceptional. He goes above and beyond for the customer. The moment I drove into the service dept. every employee was helpful from start to finish. More

by tanna.darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kemp, Mike Kessler, Erika Featherston

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Sep 25, 2024

Shottenkirk Toyota Weatherford responded

Tanna, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

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Great service! Mike took care of our needs and answered my question thoroughly. And the coffee in the waiting room was delicious! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Shottenkirk Toyota Weatherford responded

Linda, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

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Employee Rating

Service was very fast, and Mike was incredibly helpful with getting everything taken care of for my car! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cranford, Erika Featherston

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Sep 24, 2024

Shottenkirk Toyota Weatherford responded

Greg, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

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Employee Rating

Excellent ,amazing service, Mike was friendly and helpful!!!!! Quick easy would recommend. Thank you much!!!! More

by Jeffchapman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Shottenkirk Toyota Weatherford responded

Jeff, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

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Employee Rating

When working with Toyota today I found the service to be quick and all of the people to be very nice and helpful. Mike was especially helpful and made the whole process easier for me today. More

by caitlynn hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Featherston

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Sep 24, 2024

Shottenkirk Toyota Weatherford responded

Caitlynn, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

September 22, 2024

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Employee Rating

Made me aware of what was needed for my car, and was taken care of quickly and well done. More

by ramseyjackson47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2024

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Employee Rating

Great customer service with excellent professionalism. They go above and beyond to make sure everyone is satisfied with the work they have done. More

by Annette Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 20, 2024

Shottenkirk Toyota Weatherford responded

Annette, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

September 17, 2024

Dealership Rating
Employee Rating

Mike is the best, and a great communicator. Good with all customers even when busy. More

by Dr. T
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 18, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2024

Dealership Rating
Employee Rating

Michael P was very customer service oriented and so polite. He took good care of me and was communicative all throughout my 4Runner service. Highly recommend Toyota Shottenkirk! More

by Amara Garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 17, 2024

Shottenkirk Toyota Weatherford responded

Amara, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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