I had a great experience at the Shottenkirk Toyota
Service department thanks to Mike Pfender, the service advisor. My rear wiper suddenly stopped working, and I brought my car in to get it checked out
Service department thanks to Mike Pfender, the service advisor. My rear wiper suddenly stopped working, and I brought my car in to get it checked out. Instead of immediately processing it through the usual (and costly) diagnostic route, Mike personally took a quick look and discovered it was just a loose screw that needed tightening.
He saved me almost $200, not to mention the time I would’ve spent waiting for a full inspection. I really appreciated his honesty, helpfulness, and willingness to go the extra mile. It’s rare to find that kind of service these days!
If you're heading in for service, I highly recommend asking for Mike Pfender. He truly cares about his customers and will take great care of you!
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by Ms Baez
Service Price Transparency
Service was great.
Service Advisor Mike Plender was very friendly and went over details about my service.
Service Advisor Mike Plender was very friendly and went over details about my service.
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by DSC1211
Oct 22, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
Always great service we can count on from friendly and
knowledgeable service advisors with a smile.
knowledgeable service advisors with a smile.
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by nenny18
Service Price Transparency
Oct 19, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
I would recommend Mike Pfender in the service department
for all your service needs. I would say the sales management needs some work
for all your service needs. I would say the sales management needs some work
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by chchjh
Service Price Transparency
Other Employees Tagged:
Mike's porter is always friendly and professional.
Oct 16, 2025 -
Shottenkirk Toyota Weatherford responded
Providing a positive experience is our top priority, and while we're glad that Mike provided you with great customer service, we are sorry to hear that we fell short in other areas. We'd love the opportunity to discuss your experience in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
Mike was very helpful with my service today!
He explained everything very clearly and kindly, as someone who definitely has no knowledge of cars. The dealership is very comfortable and welcoming
He explained everything very clearly and kindly, as someone who definitely has no knowledge of cars. The dealership is very comfortable and welcoming, I even got a lot of assignments done here! I couldn’t have asked for a better experience or a better service guy. Thank you so much again, Mike!
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by njerushanah
Service Price Transparency
Oct 08, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
I had a great experience at Shottenkirk Wfd.
Mike Pfender was clear and forthright about the needed repairs and expense. The whole process put me at ease.
Mike Pfender was clear and forthright about the needed repairs and expense. The whole process put me at ease.
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by JB
Service Price Transparency
Oct 05, 2025 -
Shottenkirk Toyota Weatherford responded
Thanks for sharing your thoughts about your experience with Shottenkirk Toyota Weatherford. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
Mike got me an oil change and out of there in about 40
minutes. Always a good experience with Mike!
minutes. Always a good experience with Mike!
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by dssouthern
Service Price Transparency
Oct 02, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota Weatherford.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
This dealership and our advisor has repeatedly taken
great care of us since purchasing our vehicle. I look forward to a long and mutually beneficial relationship.
great care of us since purchasing our vehicle. I look forward to a long and mutually beneficial relationship.
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by Bill
Service Price Transparency
Other Employees Tagged:
Cory
Sep 29, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you for choosing Shottenkirk Toyota Weatherford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
Waited about an hour and 45 min which.
wasnt to bad. They washed my car also which was great.
wasnt to bad. They washed my car also which was great.
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by maxic21
Sep 19, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
This is the best Toyota dealership I’ve ever patronized.
The employees are honest and extremely helpful.
The employees are honest and extremely helpful.
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by Arin8
Service Price Transparency
Sep 18, 2025 -
Shottenkirk Toyota Weatherford responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!
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3 yrs, 7 mos
