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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford
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Mike Pfender

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
340 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

21 yrs, 2 mos

5.0

340 Reviews

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340 Reviews of Mike Pfender

December 23, 2024

Dealership Rating
Employee Rating

Took almost 4 hours to put new tires on, oil change and a new battery. They could not check on strange noise coming from the air system. More

by joyredstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nate Thomas

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December 19, 2024

Dealership Rating
Employee Rating

The service was outstanding as usual! ! Will continue to bring my car back for maintenance. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Shottenkirk Toyota Weatherford responded

Matt, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 18, 2024

Dealership Rating
Employee Rating

Very good service, always very helpful and willing to go the extra mile to make sure you are taken care of. More

by Tru3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ameer Shallwani

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Dec 19, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 15, 2024

Dealership Rating
Employee Rating

Always helpful. The only thing they did not show us how to use some of the features on the vehicle More

by garysellers1.gs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kemp

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Dec 16, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

December 13, 2024

Dealership Rating
Employee Rating

My service advisor, Mike Pfender, was very helpful and courteous. The experience was as good as could be expected. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 16, 2024

Shottenkirk Toyota Weatherford responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2024

Dealership Rating
Employee Rating

It is close, convenient and not unreasonable to get vehicle serviced in a timely manner. More

by charles.barker.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2024

Shottenkirk Toyota Weatherford responded

Charles, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 08, 2024

Dealership Rating
Employee Rating

Your service manager sux,will not buy from there with him still employed at shottenkirk More

by DANIELYOUNG8887
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Martinez, Erika Featherston

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Dec 09, 2024

Shottenkirk Toyota Weatherford responded

DANIEL, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

December 08, 2024

Dealership Rating
Employee Rating

We always receive wonderful service at Shottenkirk! The staff is professional and courteous, and always keeps us up to date during our service appointments so we are not left guessing. More

by Charlesmrks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Featherston

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Dec 09, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

December 07, 2024

Dealership Rating
Employee Rating

Manny was extremely professional and helpful with all questions asked. Look forward to doing more business with him. More

by gmares.0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

Report | Print
Dec 09, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 07, 2024

Dealership Rating
Employee Rating

Nice and quick . Went in for an inspection and was out very quickly. I get all my services done here . More

by Marcie
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Shottenkirk Toyota Weatherford responded

Marcie, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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