Mike Olesen
Mike Olesen at Ken Ganley Westside Imports
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Mike Olesen

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Mike Olesen

December 22, 2024

Dealership Rating
Employee Rating

Excelente servicio, me encanta que buscaron todas las alternativa para que me llevara un vehículo More

by MNV382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Asif Kassam

December 14, 2024

Dealership Rating
Employee Rating

Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family More

by BJK068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominique Viccarone

December 07, 2024

Dealership Rating
Employee Rating

The buying process was very confusing, not knowing whom you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Stick More

by KEITHACHENBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry that you did not have a great experience with us. We try to ensure that every customer is satisfied with their visit. Please give us a call at 440-734-2000 to discuss your experience with us further. Thank you.

December 04, 2024

Dealership Rating
Employee Rating

The entire staff was efficient in the process of turning in my past lease for a new crosstrek lease, I had several questions about navigating and changing the vehicles features stop/start , SRH , etc. Sales More

by JAMESKNAPIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

November 15, 2024

Dealership Rating
Employee Rating

I liked the atmosphere of this dealership. Everyone was courteous. I never felt pressured to buy there. More

by LYNDALOVESTOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Asif Kassam

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

September 06, 2024

Dealership Rating
Employee Rating

Had a great experience! Mike O and Nick M were very responsive to all our questions and made it an easy decision to buy at Ganley Westside Subaru. More

by Jett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Ken Ganley Westside Imports responded

We're glad to hear that! Thank you so much for your review.

July 06, 2024

Dealership Rating
Employee Rating

Very clean, well staffed, organized, informative, nicely laid out, comprehensive departments, lots of stock to view and drive. More

by RTRUBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosko, Robert Brown , Bob Zeleny, Tom Matthews

Aug 05, 2024

Ken Ganley Westside Imports responded

Thank you for your review!

July 05, 2024

Dealership Rating
Employee Rating

My car salesman Mr Olsen made me feel like I was a burden. I got a new Subaru ascent from my old one and never took the time to go over any updates or whatnot. Just said “you’re good right” made to fe More

by VANDE_MOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Ken Ganley Westside Imports responded

Thank you for your review!

May 14, 2024

Dealership Rating
Employee Rating

Nothing new but they gave a pretty low trade in first offer. But, the worst thing about this dealer is that they nickel and dime on everything, including charging a fee for using a credit card for any s More

by ERICFELICIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Imbrogno, Matt O'Shea

May 14, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a positive experience with us. Thank you for your review. We are consistently looking for ways to improve. Your feedback helps us get better.

April 26, 2024

Dealership Rating
Employee Rating

Roger was super friendly and helpful. Between his knowledge for cars and the jokes we shared, him and the rest of the team made my experience such a pleasurable one!! More

by GABRIELLE.KAMMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2024

Ken Ganley Westside Imports responded

We're glad Roger provided you with great service. Thank you for your review. We appreciate it.

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