Mike Norris

Recently traded 2023 F250 for a 2022 F350, process was extremely easy and well explained. I never felt pressured, misled or communicated poorly with. Gaston in sales was forthcoming and honest through the extremely easy and well explained. I never felt pressured, misled or communicated poorly with. Gaston in sales was forthcoming and honest through the entire process, i could tell he understood what i was looking for. His demeanor through the entire process was professional and caring. I had questions with the CARDAX he was honest with me when he said he didn't have that answer but would get it, and then he did get me an answer. I have already recommended Gaston at Sanders Ford for sales and will continue to. Ally in service is always super attentive and helpful during my service visits or service requests. It means a lot to know that my specific questions are answered and that the care on my vehicle is documented appropriately. She really is an asset to the team! Brandon in finance, was very detailed yet efficient through the finance portion of my transaction. The few clarifying questions I asked were answered quickly and professionally. His knowledge of the procedures and paperwork associated was evident. Very positive interaction with Brandon. More

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Ezra was amazing and so was all the other sales staff! The Manager gave me an amazing feel for my trade the customer service is great in he sales Department. There service department and detailers need to The Manager gave me an amazing feel for my trade the customer service is great in he sales Department. There service department and detailers need to take notes from their sales department. Wouldn’t have service done there (to many bad experiences) but will definitely buying my lightning from them when I decide to build it. More

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Best dealership in the city of Jacksonville NC, and the best salesman in Charles Arnold best salesman in Charles Arnold More

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Always a pleasure to have my vehicles serviced at Sanders Ford great friendly service from the Service department and Parts department to the Collision Center. Ford great friendly service from the Service department and Parts department to the Collision Center. More

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This is a down-home friendly and professional dealer. The salesperson, Art, was top-notch and did diligent research on the car that I was looking to purchase. Kudos to the sales manager who recommended a 202 salesperson, Art, was top-notch and did diligent research on the car that I was looking to purchase. Kudos to the sales manager who recommended a 2020 model with HUGE rebates, and was identical to the 2021 models. No hassle, no pressure, just like it should be done. He introduced me to the parts and service managers who expressed their desire to take care of all my needs. Carry on folks, and thanks. More

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Mike Peterson was excellent to work with. He is sagacious and patient, without a doubt a great asset for team Sanders. A pleasure to work with. sagacious and patient, without a doubt a great asset for team Sanders. A pleasure to work with. More

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The Collision Center, Parts & Service Department are always wonderful. They give top notch customer service no matter the reason for my visit, the customer service is always the same....Excellent!! Alwa always wonderful. They give top notch customer service no matter the reason for my visit, the customer service is always the same....Excellent!! Always a pleasure to bring my vehicles to Sanders Ford for anything that I need. More

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