Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 56

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
624 Reviews
5.0

624 Reviews

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624 Reviews of Mike Needham

October 23, 2020

Dealership Rating
Employee Rating

We just had our 60,000 mile service and our advisor Mike Needham was wonderful. He is truly an asset to Subaru. I have. 2017 Outback. Mike took the time to answer all our questions and followed up on our co More

by trosebeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

Mike went above and beyond in delivering premium customer service! He was extremely knowledgeable about the Subaru Outback tires and went out of his way to help us! More

by Sequana Besle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2020

Dealership Rating
Employee Rating

Thank you for assuring that my car got thorough treatment and diagnosis. I look forward to continued excellent service. Thank you Mike, Russell and Danny. My car has 204,000 miles and I love it. More

by Janet C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Sereda, Russell service manager, Danny the mechanic

October 19, 2020

Dealership Rating
Employee Rating

I’ve always had good experiences at this dealership. The rating service wants at least 25 words, so I’ll say that I’ve never had a bad experience at this dealership. More

by Big Joe McCoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

October 17, 2020

Dealership Rating
Employee Rating

I took my new Outback in to the Subaru of Jacksonville Service Department to install after market items. They gave me a nice loaner car and had all the work done in a few hours, and done well. Thanks for More

by Michael K
Recommend Dealer
Yes

Other Employees Tagged: Service Department

October 16, 2020

Dealership Rating
Employee Rating

Thank you Mike M, Mike B and Gabe for taking good care of my Subie and for the great customer service!! I will bring my Outback back every time!! More

by Dmbfan120792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Michael Berry, Gabriel Mulkey

October 15, 2020

Dealership Rating
Employee Rating

The young man who I dropped my car off with in the service dept. was so welcoming & kind, ... very professional too! Steve was helpful & professional, as well as knowledgable with the issue of my c More

by Phelpsk48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2020

Dealership Rating
Employee Rating

My family has purchased four vehicles from this dealer, and the dealer has serviced the vehicles. Simply put, everything has been A+ without exception. I highly recommend this dealership in all regards. More

by Klindtfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Danny Kane Jr, Michael McClennon , Kevin McCarthy, Gabriel Mulkey, Josh Sereda

October 14, 2020

Dealership Rating
Employee Rating

I was really impressed with meeting service advisor Mike N. As a new customer, he listened to my car concerns and expectations with regards to being a new customer at this location I look forward to continu More

by Kschae4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2020

Dealership Rating
Employee Rating

They have always been quick and efficient, back in 2004 I was transferred to FL and they treated me like an old and valued customer. Three Subarus later I am very pleased. Mike Needham is helping me with a p More

by Geofftimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry

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