Mike Needham
Mike Needham at Subaru of Jacksonville
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Mike Needham

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
584 Reviews
5.0

584 Reviews

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584 Reviews of Mike Needham

November 11, 2024

Dealership Rating
Employee Rating

Buying a car is the worst experience for me. This time was different. I really appreciated the service. I was able to get the car I wanted at a price I could afford . thank you. More

by liz2850
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson

Nov 12, 2024

Subaru of Jacksonville responded

We are SO glad we were able to change your experience with buying a car! Thank you for giving us the opportunity to earn your business and welcome to our SOJAX family!

November 11, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. Jerry provided great service with no pressure. Highly recommend them! More

by Dianne
Recommend Dealer
Yes
Nov 12, 2024

Subaru of Jacksonville responded

Thank you for the great review and for being part of our SOJAX family!

October 28, 2024

Dealership Rating
Employee Rating

Great service. Very straight forward. There to work with you and receive minimal to no jerking around. More

by Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Subaru of Jacksonville responded

Thanks for review and for being part of our SOJAX family!

October 18, 2024

Dealership Rating
Employee Rating

They found a solution to my vehicle’s problem and resolved it within a reasonable timeframe. More

by FL driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Subaru of Jacksonville responded

Thanks for the great review! We appreciate you being part of our SOJAX family!

September 12, 2024

Dealership Rating
Employee Rating

Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m More

by kg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Subaru of Jacksonville responded

Wow - 9 years! Thank you for trusting us to help you with your Subaru purchases and service. We are so happy you have had great experiences with our team and we love having you as part of our SOJAX family. We look forward to seeing you soon!

July 13, 2024

Dealership Rating
Employee Rating

Matt and AJ are great! We've bought multiple subarus here and we're excited about our latest one. They always make it easy and transparent about all aspects of the deal. More

by gixx4b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2024

Subaru of Jacksonville responded

Thank you for your continued trust in us to help you with your vehicles! We truly appreciate you being part of our SOJAX family and we look forward to seeing you again!

July 06, 2024

Dealership Rating
Employee Rating

I love working with this dealership because they have such great employees like Austin Noone. He guided us to the perfect used car for my husband, making us a two Outback family. My 2017 has all the safe More

by MsKat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Mark Ogden, Jessica Morris , Austin Noone

Jul 08, 2024

Subaru of Jacksonville responded

MsKat, we really appreciate your great review and your trust in us to help you grow your Subaru collection :) Thank you for being part of our SOJAX family!

June 11, 2024

Dealership Rating
Employee Rating

They take care of you here. Period. This is not your typical dealer experience. Bring your vehicle here. More

by SubaruForester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mini Juarez-Melendez

Jun 13, 2024

Subaru of Jacksonville responded

Thank you for the great review and kind words! Our #1 priority is to take care of our customers, we are so glad you can feel that. Thanks for being part of our SOJAX family. We look forward to seeing you again!

May 30, 2024

Dealership Rating
Employee Rating

We have purchased 4 Subarus from SOJ over the years starting with our first in 2001. They have always been great to deal with, and this time was no exception. Mark O in sales was a combination of a Swi More

by wpfayiii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Ogden, Jessica Morris

Jun 03, 2024

Subaru of Jacksonville responded

We're happy you had a great experience with our team! Thank you for trusting us (again!) to help you with your Subaru and thank you for being part of our SOJAX family!

April 16, 2024

Dealership Rating
Employee Rating

Subaru of Jacksonville offers the best service anywhere. Mike Needham, Brad North and the whole service department is first rate. More

by Chaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad North

Apr 16, 2024

Subaru of Jacksonville responded

We love taking care of your Subaru! Thank you for the kind words and for being part of our SOJAX family!

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