Mike Needham

When we brought in our 2021 Subaru Ascent due to burning smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of ou smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of our 100,000 mile warranty. Mike was so wonderful! He contacted Subaru and was able to have the repair charges covered. Mike kept us informed every step of the process and was also able to provide a loaner vehicle for the time the car was being repaired. We are so impressed with the level of service we were provided. This is our 3rd Subaru and really love the vehicles. Subaru of Jax’s commitment to great customer service is a testament to your entire team. A special Thank You to Mike! More

Report | Print

I felt very comfortable and safe during visit. All employees were very relaxed ans friendly. All employees were very relaxed ans friendly. More

Report | Print

Great service and pricing from Jimmy V on my new Subaru Forester! I've been a long term customer and this is my second Subi from them. Forester! I've been a long term customer and this is my second Subi from them. More

Report | Print

My sales person was jimmy. I found him to be very knowledgeable and helpful. This is the second purchase from Subaru of Jacksonville and the support has been exceptional. I hig I found him to be very knowledgeable and helpful. This is the second purchase from Subaru of Jacksonville and the support has been exceptional. I highly recommend them from sales to delivery. More

Report | Print

Friendly, knowledgeable and caring staff. This is my 3rd Subaru purchase and I keep coming back to Sabino Martinez and South Jacksonville Subaru. I recommend them both to anyone I know who is This is my 3rd Subaru purchase and I keep coming back to Sabino Martinez and South Jacksonville Subaru. I recommend them both to anyone I know who is looking for a new vehicle. More

Report | Print

Buying a car is the worst experience for me. This time was different. I really appreciated the service. I was able to get the car I wanted at a price I could afford . thank you. This time was different. I really appreciated the service. I was able to get the car I wanted at a price I could afford . thank you. More

Report | Print

Everyone was very friendly and helpful. Jerry provided great service with no pressure. Highly recommend them! Jerry provided great service with no pressure. Highly recommend them! More

Report | Print

Great service. Very straight forward. There to work with you and receive minimal to no jerking around. Very straight forward. There to work with you and receive minimal to no jerking around. More

Report | Print

They found a solution to my vehicle’s problem and resolved it within a reasonable timeframe. resolved it within a reasonable timeframe. More

Report | Print

Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They made it a simple experience from start to finish & were always available to promptly answer all my questions. I highly recommend Subaru of Jacksonville. More

Report | Print