Mike Nazzaro
Mike Nazzaro at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Mike Nazzaro

Service Advisor

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

Contact Me
4.5
41 Reviews

I'm Mike, I have been in Rochester my whole life. Selling cars and servicing them for over 20 years. I love my job and working with the public. I strive to be the best i can be and i make connections with community members, businesses, friends and families. Please leave me some Great feedback.

Dealership Experience

5 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

4.5

41 Reviews

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41 Reviews of Mike Nazzaro

August 28, 2025

Dealership Rating
Employee Rating

Good communication describing situation and options. Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixe More

by rotach42
Service Price Transparency
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Recommend Dealer
Yes

August 20, 2025

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I always prefer Cortese because of their amazing service! Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always a More

by rebeccalpatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGinnity, Michelle Reed

Aug 21, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rebecca, thanks for the 5 stars. We appreciate your business.

August 16, 2025

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RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning More

by Outlander
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Recommend Dealer
No

Other Employees Tagged: Gary Alger , Jordi

July 21, 2025

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Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans More

by markb9
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Gary Alger

Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mark, I am sorry to hear that you did not have a great experience. We strive for excellence and really appreciate your feedback. I welcome the opportunity to speak with you about your concerns if this is an option. Michelle @Cortese Customer Relations 585-277-3241

July 21, 2025

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This is a great place and everyone is very nice. the service is very good too. Will go back! More

by sunnyliqian
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Recommend Dealer
Yes
Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so very much for your business and the kind words.

July 14, 2025

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Had an appointment for 8:00am for an oil change and tire rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excus More

by lstiefler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Alger

Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I apologize about the experience you had here...we thank you for feedback it does help us to implement process and procedures to improve our services. We strive for excellence.

July 05, 2025

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We had a great experience with the entire crew at Cortese Jeep. Highly recommend working with them. More

by jordan@morgdevo.com
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Recommend Dealer
Yes
Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

July 03, 2025

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Employee Rating

The air suspension was serviced 4 times in the past year cost is now over 14,000 dollars and still can’t fix the issue. More

by skybirdvi
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Recommend Dealer
No

Other Employees Tagged: Gary Alger

June 20, 2025

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Employee Rating

Always fixed right the first time! Mike and the team do a great job getting our vehicles in and out in a timely manner. More

by dtower
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger

Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you, we are grateful for your feedback and your business.

June 20, 2025

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Employee Rating

My vehicle was diagnosed and fixed in a timely non-stressful manner and everything was explained in a way I could understand. More

by carrie.bell585
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Carrie, thank you so much.

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