Mike Murphy | Page 6

A pleasure to deal with Al Carter We have leased 3 CADILLAC SRX models, and now an XT5, all from Al Carter. He is knowledgeable and a pleasure to deal with. We recently had a problem o We have leased 3 CADILLAC SRX models, and now an XT5, all from Al Carter. He is knowledgeable and a pleasure to deal with. We recently had a problem on the lease termination inspection and he had it resolved to our complete satisfaction. More

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Polished Professional Al Carter is the consummate professional providing exceptional customer service. I purchased my SRX 2013 Cadillac years ago thanks to Al's expertise Al Carter is the consummate professional providing exceptional customer service. I purchased my SRX 2013 Cadillac years ago thanks to Al's expertise and knowledge. Recently, while in for a service visit, I had Al provide the current value of my vehicle. He quickly advised me of the trade in value and also informed me of the variables that factored into arriving at this number. Al shatters all the negative stereotypes of car salespeople. He is an attentive listener who is able to effectively extract essential information to ensure that I receive exactly the vehicle I want with attractive the best terms. I left the dealership as an informed buyer and will confidently return to Al when I am ready to trade in my vehicle. More

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Great service Dealing with mike Murphy in service makes the process easy .He explains everything and never pressures the customer onsetviceconcrrns...without Mike b Dealing with mike Murphy in service makes the process easy .He explains everything and never pressures the customer onsetviceconcrrns...without Mike being there I would be visiting other caddie dealers More

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Issues resolved Purchased used Cadillac was told by salesman that vehicle was checked out everything worked and was good to go but come to find out no working heater Purchased used Cadillac was told by salesman that vehicle was checked out everything worked and was good to go but come to find out no working heater or defroster. After couple of attempts Daniel called told me to bring car in gave me a loaner and took care of the issues. Thank you More

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Service Mike Murphy is a tribute to this dealership one of the best in the business. I continue to bring my business to this dealership because of him. Mike Murphy is a tribute to this dealership one of the best in the business. I continue to bring my business to this dealership because of him. More

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ooooutstanding service Mike is one of the best service advisers I have ever worked with. He,s one of the reasons I still deal wthEd Morse Cadillac. Mike is one of the best service advisers I have ever worked with. He,s one of the reasons I still deal wthEd Morse Cadillac. More

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Second to none As always Mike and the rest of the staff set the standard on how customer service should be done. If you want see why Cadillac had that slogan all tho As always Mike and the rest of the staff set the standard on how customer service should be done. If you want see why Cadillac had that slogan all those years ago come on in. Glad to see it still runs deep after all of these years. Keep up the great work!! More

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excellent wprking with Mike Murphy Mike Murphy is a gentleman and very helpful and knowledgeable about all service problems that we have ever had. We enjoy working with Mike and are ve Mike Murphy is a gentleman and very helpful and knowledgeable about all service problems that we have ever had. We enjoy working with Mike and are very ppleaased with the service we get at Brandon Cadillac. More

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General Maintenance Mike Murphy and young man provided shuttle service to nearby restaurant. We had no waiting time. Quality work completed in a timely manner. Entire sta Mike Murphy and young man provided shuttle service to nearby restaurant. We had no waiting time. Quality work completed in a timely manner. Entire staff courteous, competent, and accommodating. More

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Always a pleasure to come in for scheduled maintenance Thank you Mike Murphy for always making my visit enjoyable. You are a true professional. I know and have confidence in the workmanship at this locati Thank you Mike Murphy for always making my visit enjoyable. You are a true professional. I know and have confidence in the workmanship at this location and would not take my car anywhere else. More

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