Dealership Experience
12 yrs, 2 mos
Industry Experience
13 yrs
180 Reviews
Write a Review180 Reviews of Mike Mumma
July 23, 2020
Everything about my visit was exceptional!! Scott was very nice and helpful! He was very organized which made my visit go very smoothly and quick! very nice and helpful! He was very organized which made my visit go very smoothly and quick! More
Other Employees Tagged: Jason Mummau , Scott Greiner
July 21, 2020
Hopefully my new leased SUV will be 100% repaired or if not replaced with a new leased SUV. I like my 2020 Ford but I will see how all it is handled, repair wise. not replaced with a new leased SUV. I like my 2020 Ford but I will see how all it is handled, repair wise. More
Other Employees Tagged: Jared Meshey
July 03, 2020
Immaculate contemporary sales/ showroom. Manager Damien and salesman Larry met us at the door , greeting us by our names! Each were professional, attentive, friendly, respectful. and very knowledgeable abo and salesman Larry met us at the door , greeting us by our names! Each were professional, attentive, friendly, respectful. and very knowledgeable about our vehicle and their inventory. All departments in house were immediately made available. We were guided seamlessly through purchase process. We give our highest rating to Chapman! More
Other Employees Tagged: Larry Busino, Damien
June 22, 2020
very easy,very smooth seriously,i graduated almost 50 yrs ago,idiotic asking for a 25 word essay. seriously,i graduated almost 50 yrs ago,idiotic asking for a 25 word essa seriously,i graduated almost 50 yrs ago,idiotic asking for a 25 word essay. seriously,i graduated almost 50 yrs ago,idiotic asking for a 25 word essay. More
Other Employees Tagged: Larry Busino, sorry,dont remember name
May 25, 2020
Great service and excellent buying experience in uncertain times. I would highly recommend Chapman Ford Lancaster and their sales team. Thank you to everyone who was involved. uncertain times. I would highly recommend Chapman Ford Lancaster and their sales team. Thank you to everyone who was involved. More
Other Employees Tagged: Jon Webster, John Hatzis
May 25, 2020
They did a great job in sales. The detail guy missed a bunch when he cleaned my truck for delivery. Overall the truck is good. bunch when he cleaned my truck for delivery. Overall the truck is good. More
Other Employees Tagged: Jared Meshey , Tim Keyes
May 21, 2020
Body Shop Your people don't know how to estimate a job. My bill was almost double the estimate. I already responded to an email from the body shop. I compaired Your people don't know how to estimate a job. My bill was almost double the estimate. I already responded to an email from the body shop. I compaired your people getting a contractor to doing work on their home and when they finished their bill would be double their estimate. Sounds like your people need to do some homework. More
Other Employees Tagged: Jerry Deshong, Michael Tufano, Jared Meshey, Jason Mummau , Kyle Ackerman, Scott McCann
May 20, 2020
2020 Ford Edge I have been very fortunate in my life and am able to buy a new car every three years. Even with the C/V scam going on it was time to trade up. With al I have been very fortunate in my life and am able to buy a new car every three years. Even with the C/V scam going on it was time to trade up. With all the restrictions King Wolf had in place the guys at Chapman made a bad situation go well. Professional and courteous throughout the process. More
Other Employees Tagged: Scott Greiner
May 18, 2020
I've always had great service at Chapman. My car was done on time and the service department service is outstanding. Sales department was always helpful and took the time to go over all my options. on time and the service department service is outstanding. Sales department was always helpful and took the time to go over all my options. More
Other Employees Tagged: Jon Webster , Kyle Ackerman
May 11, 2020
Very helpful Scott was very helpful in finding the vehicle that we wanted. We were put in a tough spot with the dealerships being closed and our lease expiring. Scott was very helpful in finding the vehicle that we wanted. We were put in a tough spot with the dealerships being closed and our lease expiring. Our car that was ordered was not manufactured before the plant was shut down. As soon as Scott was able to work he found our car for us More
Other Employees Tagged: Scott Greiner
Dealership Inventory (136 Vehicles)

