Mike Morris

My new Santa Cruz is great. Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me o Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me out leaving off 2 center wheel covers and low pressure tires. The finance man rushed through paperwork and handed me computer thumb drive and went home while overcharging me $522 on tags. First thing Monday morning I drove back 39 miles to the Dealership and while I waited 3 hours for them to fix the things they missed I saw the salesman who directed me to Cathy who saw the mistake and assured me that the $750 tag fee for just a transfer was the mistake and I would get it returned in 10 to 14 days. After 4 weeks I got a check from NRR Hyundi for $1.51. Brought check and conflicting paperwork back and Shane and Cathy assured me I would get the right check soon. Made 5 or 6 calls and another visit then told that Dealership is so big that they have no control of this but that likely it would be applied to my loan balance. Now after 9 weeks they know nothing about this. IT IS A REAL SHAME WHEN A DEALERSHIP GETS SO BIG THAT IT NO LONGER CARES ABOUT IT'S CUSTOMERS. More

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The process was overall very fast and smooth. Likewise, the staff was super helpful and welcoming too! Likewise, the staff was super helpful and welcoming too! More

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Very dissapointing. Was looking for a Santa Cruz. They had two or three on their web site in the color I want --- Blue Stone. When I contacted them, there were none in Was looking for a Santa Cruz. They had two or three on their web site in the color I want --- Blue Stone. When I contacted them, there were none in stock; photos on web site indicated they had two or three. Dealers should not picture them on web site when none in stock. They want you to place a reserve fee, then wait to see if and when they can get one. Not fair to customers. This is not the way dealers used to operate. More

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Bought our third car great service very helpful. Happy with what we were able to get and the extra space that it provides us with. with what we were able to get and the extra space that it provides us with. More

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Great service. Mike Morris, manager, and Moji salesman very helpful and nice. Roxanne in service very friendly and extremely helpful and nice! Great place! T very helpful and nice. Roxanne in service very friendly and extremely helpful and nice! Great place! T More

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detail , marginal after detailing the inside windshield was dirty & streaky, the rest of inside seems ok, salesman was very helpful in explaining things about the optio after detailing the inside windshield was dirty & streaky, the rest of inside seems ok, salesman was very helpful in explaining things about the options in this car More

by cag66chevelle Verified Customer Verified Customer

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Everyone in the dealership was nice and respectful. Shane did everything in his power to make me my experience top notch. I am a hyundai customer for life now. did everything in his power to make me my experience top notch. I am a hyundai customer for life now. More

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DJ Frazier went above and beyond the Call of Duty for us We were difficult Buuers, my wife and I, as her father and my father had a combined 60 years in the automobile business. DJ Frazier was only been on t We were difficult Buuers, my wife and I, as her father and my father had a combined 60 years in the automobile business. DJ Frazier was only been on the job a month or so but the kid knows his stuff both tech-wise and Car Wise. He treated us fairly calmly and friendly all the way through the entire process. We look forward to dealing with him again our next car purchase. If there is an award for outstanding customer service please put DJ in line for 1! More

by Steve Cons Verified Customer Verified Customer

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No Worries I went in and got a good deal and was treated with respect the entire time. My family appreciates this dealership; they make it all easy and convenie I went in and got a good deal and was treated with respect the entire time. My family appreciates this dealership; they make it all easy and convenient from buying the vehicle to having it serviced. More

by Rob Verified Customer Verified Customer

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Hyundai of new port richey will always have my business This is our 4th New Hyundai we’ve purchased from Hyundai of New Port Richey from Bill Parente absolutely the best buying experience, prices and custom This is our 4th New Hyundai we’ve purchased from Hyundai of New Port Richey from Bill Parente absolutely the best buying experience, prices and customer service. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

by MICHELLEMICHELS620 Verified Customer Verified Customer

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