Mike Miller

Best service and customer service around. Always a pleasure. Never disappointed with anything. 5 stars Always a pleasure. Never disappointed with anything. 5 stars More

by susanharmony Verified Customer Verified Customer

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The Service Writer told to expect a 1. 5-2 hour wait. About an hour later he came into the Waiting Room and said everything was ready to go. This is great customer service when you set ex 5-2 hour wait. About an hour later he came into the Waiting Room and said everything was ready to go. This is great customer service when you set expectations and then exceed them. The waiting room was clean and comfortable. I was allowed to bring my little Jack Russell in, and she was the hit of the dealership. Everyone came over to say hello-she had a great time. All in all, this was a great experience. More

by bart2278 Verified Customer Verified Customer

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Great job Eric was awesome ! Love this dealership and they gave us a ride home ! Love this dealership and they gave us a ride home ! More

by DHOLL80545 Verified Customer Verified Customer

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Everyone was so pleasant and nice. Very Accommodating. There were 2 people I interacted with who were wonderful, but I don't see them listed here Very Accommodating. There were 2 people I interacted with who were wonderful, but I don't see them listed here More

by 5136REEDS Verified Customer Verified Customer

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Everyone was very helpful and professional. They seemed to go out of their way to ensure our needs were met for both cars. They seemed to go out of their way to ensure our needs were met for both cars. More

by Bill Verified Customer Verified Customer

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Sales people nice. Service department, not so good . Installed 4 year old tire on a 1 year old car. Lane assistance still not working Service department, not so good . Installed 4 year old tire on a 1 year old car. Lane assistance still not working More

by blainejacox Verified Customer Verified Customer

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It’s the BEST in Citrus County! Staff is great and they give excellent service. Staff is great and they give excellent service. More

by TC0211 Verified Customer Verified Customer

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I love the service department at Jenkins and the people that work there are office! that work there are office! More

by contactingsusan Verified Customer Verified Customer

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I love the personalized care I get at Jenkins Ford of Crystal River and the donuts! Crystal River and the donuts! More

by BETHJDAVIS Verified Customer Verified Customer

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Took my truck in to have an oil change and tires rotated told me they could not because my Lugnuts were overheated and has expanded. I am 41 years old. I have never seen or heard of that ever happening and told me they could not because my Lugnuts were overheated and has expanded. I am 41 years old. I have never seen or heard of that ever happening and then proceeded to try to charge me $139 for the new Lugnuts, which is outrageous when I can get a set of new Lugnuts for $30 needless to say I will never send anyone to the Crystal River Ford dealership or will I be bringing my truck back there for service? Very unacceptable now I have to find someone else I got home and took my lug nuts off myself with a tire iron no problem . More

by FREEDOMLAWNSERVICEFL Verified Customer Verified Customer

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