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Mike Mellor
Mike Mellor at Midtown Kia
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Mike Mellor

Service Manager

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.5
63 Reviews
4.5

63 Reviews

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63 Reviews of Mike Mellor

May 07, 2024

Dealership Rating
Employee Rating

Had a great experience with the sale people the where very sufficient and quick didn't take all day long to make me happy thank you More

by Mariestrickland619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Herzog, Shelly Myers , Jason Herzog, Justin Mabe

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May 08, 2024

Midtown Kia responded

Marie, Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 22, 2024

Dealership Rating
Employee Rating

Pleasant waiting area - Good natured employees, eager to serve. Was provided good info on recall information. Happy to visit Midtown Kia again. More

by BBRALEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREN BAYLOCK, Nate Harlan

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Apr 22, 2024

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

April 22, 2024

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Employee Rating

Service was great! Got a quick oil change, rotated my tires & vacuumed out my car! Wouldn’t go anywhere else! Love Midtown Kia! More

by Marie.Soulful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Marie, and we look forward to working with you again.

April 12, 2024

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Employee Rating

Very happy with your service and friendly staff. Did the service in timely manner. Thank you so much. More

by comfortinntulsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2024

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Employee Rating

I went in really worried about having to negotiate prices and it taking all evening. Melissa and the entire team took great care of me and I drove home in my favorite vehicle with the right price. No hagglin More

by bradley.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Gutierez, Melissa Herzog , JEREN BAYLOCK, JOE CYR, Nate Harlan, Jason Herzog

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Apr 12, 2024

Midtown Kia responded

We are very happy to have provided you with such a positive experience, Bradley! We sincerely value your business and look forward to your next visit.

April 10, 2024

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Employee Rating

Took a little long to get parts. But other than that it went smoothly. Thanks More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREN BAYLOCK, Nate Harlan

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Apr 11, 2024

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that your service went smoothly. Thank you for choosing Midtown Kia, Brian, we look forward to having you as a valued customer for many years to come!

April 04, 2024

Dealership Rating
Employee Rating

I trust them with my vehicle maintenance they offer free vehicle inspections in between service appointments. They also offer financing with no interest if there is an unexpected repair. More

by KiaOwner
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, JEREN BAYLOCK, Nate Harlan

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Apr 05, 2024

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

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Employee Rating

I purchased my car in January of 2023 and did not receive it in working condition until March of 2024. I have had multiple people promise me a scheduled call from the GM and that call has not been made at an More

by AMASSIE1997
Recommend Dealer
No

Other Employees Tagged: MIKE MELLOR

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Apr 06, 2024

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 02, 2024

Dealership Rating
Employee Rating

Spidey in the service department was the epitome of professionalism and I can’t recommend him enough, I will be his customer for life More

by j_hml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Creveling , Michael Aponte, Jordan Bush, JOE CYR, Sara Nelson, Carson VanCleave, Spidey

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Apr 02, 2024

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

April 01, 2024

Dealership Rating
Employee Rating

Charge me money to fix random things cause they don't know what's wrong. The buy back department is supposed to be reaching out to me but of course it hasn't happened yet. More

by KRISTEN17
Recommend Dealer
No

Other Employees Tagged: MIKE MELLOR

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Jul 06, 2024

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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