Mike McLaughlin

I highly recommend buying a vehicle from Ciocca Subaru. Outstanding customer service from the test drive to the paperwork. No Hassles and no pressure! Outstanding customer service from the test drive to the paperwork. No Hassles and no pressure! More

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Mike Mclaughlin has a talent for understanding the needs of the customer and makes you feel like it's a win/win business transaction. His pleasant personality, coupled with his solid knowledge of his busin of the customer and makes you feel like it's a win/win business transaction. His pleasant personality, coupled with his solid knowledge of his business, takes the "sting" out of buying a car. Too often, a buyer can feel intimidated and overwhelmed by the sales process. We have purchased 7 vehicles from Ciocca and each time it was a wonderful experience because of the people, like Mike, who work there. AJ. Woytek did a great job of getting the process going and fitting me to the right vehicle. He was easy to work with and helped me from start to finish. No pressure, great listening skills and a lot of knowledge help him be a star on Ciocca's team. Luke Freitas was professional and covered all the bases from a financial point of view. He made the meeting efficient and smooth. Thanks Luke for a great job. Jenna Seitz is a STAR and it was a pleasure having her teach me about the vehicle and I was impressed by her extensive knowledge of her craft. She is a genius with an "easy going" yet professional style. Ciocca should be proud to have her on their team. More

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Any dealership is made up of many people doing their thing. In our recent dealing with Ciocca Subaru of Allentown we were introduced to an exceptional sales person, Julio Pena, who we would rate a FIVE thing. In our recent dealing with Ciocca Subaru of Allentown we were introduced to an exceptional sales person, Julio Pena, who we would rate a FIVE STAR sales person. He was knowledgeable, positive, friendly, and made our negotiation session un-stressful. More

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First time we ever bought a Subaru. Julio was a wonderful salesman. He kept our interests in mind while finding us a car. Very respectful. Would highly recommend. Julio was a wonderful salesman. He kept our interests in mind while finding us a car. Very respectful. Would highly recommend. More

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Sebastian was a great salesman and was very easy to work with. Sebastian was very professional and he even detailed our car since it was later in the evening. I highly recommend Ciocca Subaru. with. Sebastian was very professional and he even detailed our car since it was later in the evening. I highly recommend Ciocca Subaru. More

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My story begins on May,16, 2021 with the EXCELLENT service I received from the Ciocca Service Department. Mike Saraceni and the Ciocca mechanics were able to detect and correct an obscure problem with service I received from the Ciocca Service Department. Mike Saraceni and the Ciocca mechanics were able to detect and correct an obscure problem with the EyeSight system in my 2018 Legacy. This obscure issue went undetected for months by my prior Subaru dealership. Mike's Team also alerted me to additional preventive maintenance that should have been performed but was overlooked by my prior Subaru dealership. To alleviate any concerns, Mike sent me videos of my car being serviced as verification that the work was being performed. My prior dealership is now my former dealership. While Service repaired my Legacy, I was provided a loaner Outback free of charge. I fell in love with the car. When service on my Legacy was completed, I returned the Outback and told Mike I would definitely be back to purchase an Outback with Ciocca. On June 5, 2021, I contacted Ciocca and spoke with Samantha Fedele, Internet Sales Specialist/Leasing Concierge. I told her I was interested in trading in my Legacy for an Outback and provided her with my must-haves regarding options/features. Samantha went right to work. That same day, I received an email from her with two vehicles that met my requirements, and also included the financing options. On June 7, 2021, I made an appointment to look at the vehicles, and purchased one of them on the very same day. There were absolutely NO surprises. The finance options were as indicated in her email, and I selected the best option for my budget. Dan Berry, Finance Manager, streamlined the whole process and made it effortless ... and painless. I was impressed how quickly the entire process took. Jeff Staver, Sales Specialist, took the time to go over each and every safety feature with me; including the navigation system. He instructed me which applications to download from the Google Play Store which allowed me to program my car remotely from my cell phone. How cool is that! Jeff did NOT hurry through the process; he stated it takes as much time as it takes. He wanted me to feel confident with the cars safety features before I drove off the lot. I have been purchasing cars for over 40 years and have never received this level of care. EXTRAORDINARY sums up my total experience at Ciocca Subaru. If asked to rate this dealership on a scale of 1-10, I would give them an 11. More

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We would like to say that it was a pleasure to sit down and discuss business with Jacob and for him making us feel like family. He has always been attentive to our concerns and questions. We would definite and discuss business with Jacob and for him making us feel like family. He has always been attentive to our concerns and questions. We would definitely recommend all of our friends and family who are contemplating purchasing a Subaru definitely purchase it from Ciocca Subaru. Rick and I would also like to thank Jenna for the cookies! So thoughtful! PS Jacob, congratulations on your future wedding in November. We will be thinking of you. More

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Kevin and Mike were able to get me into the Subaru Crosstrek that I REALLY wanted. They worked the numbers until I left the dealership with my new love, a 2021 Subaru Crosstrek Limited with all the b Crosstrek that I REALLY wanted. They worked the numbers until I left the dealership with my new love, a 2021 Subaru Crosstrek Limited with all the bells and whistles on my wish list. More

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Best place to buy a Subaru, hands down!Just purchased Best place to buy a Subaru, hands down! Just purchased our 5th subaru from this dealership and always feel like we are treated fairly and professiona Best place to buy a Subaru, hands down! Just purchased our 5th subaru from this dealership and always feel like we are treated fairly and professionally. To the staff that answers the phones to the young man who personally delivered our car to our home in the Poconos, thank you! And of course to my Salesman Scott Broda, thanks again for the time you invested in finding the exact car I wanted, even when it wasn't on your lot. You da man! 👏👏👏 More

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I recently purchased a 2021 crosstrek. Marshall was super helpful, very knowledgeable and made me feel confident about my purchase! He was friendly and patient with all my questions and very thorough explain helpful, very knowledgeable and made me feel confident about my purchase! He was friendly and patient with all my questions and very thorough explaining all of the features included with my vehicle.Luke in the finance department was great as well! Very friendly and made the process seamless! I walked out of the dealership confident that I made the right choice of vehicle as well a great choice in dealership. I could not be happier. Thank you ciocca team it was an absolute pleasure and by far the best dealership experience I have ever had! More

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