Mike Marshall

I only bring my car here since purchasing it, and they lost one of my lug nuts, I came in for an oil change and asked if they can replace it & wanted me to charge it and then wanted to try to make it bett lost one of my lug nuts, I came in for an oil change and asked if they can replace it & wanted me to charge it and then wanted to try to make it better by saying “we don’t feel right letting you leave without one” when i’ve left without it before.. they never offered it last time it was in. then wanted to charge me $30 but then said they discounted it to $12, which I did not feel like I should have paid anything. I asked them to remove the lug nut, then they ended up stripping the screw and having to replace that as well. More

by whitneybuatte Verified Customer Verified Customer

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